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Customer Service Representative

2 months ago

Torrance, California, United States Pacific Advisory Service Full time
Job Overview

Pacific Advisory Service is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.

Key Responsibilities
  • Provide top-notch customer service to clients via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experiences
  • Develop and maintain strong relationships with clients to drive loyalty and retention
  • Stay up-to-date on industry trends and best practices to continuously improve customer service
Requirements
  • Fluency in Japanese and English
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • High school diploma or equivalent required; degree in a related field preferred
What We Offer

Pacific Advisory Service offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.