Customer Service Representative

7 days ago


Torrance, California, United States Carter's Full time
About Carter's

Carter's is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. With a strong brand portfolio, including Carter's, OshKosh B'gosh, and Skip Hop, we offer a wide range of products that cater to the needs of growing families.

Job Summary

We are seeking a Seasonal Sales Associate to join our team. As a Seasonal Sales Associate, you will be the first point of contact for customers, providing exceptional customer service and ensuring a positive shopping experience. You will be responsible for greeting customers, answering questions, and assisting with purchases, while maintaining a safe and clean store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with purchases, including processing transactions and handling returns/exchanges.
  • Maintain a safe and clean store environment, adhering to company standards and policies.
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
  • Collaborate with colleagues to achieve sales goals and meet customer needs.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • A competitive hourly rate, ranging from $16.50 to $18.75 per hour, based on experience and location.
  • A comprehensive benefits package, including part-time health benefits and mental health benefits.
  • A 30% discount on Carter's products.
  • Opportunities for professional development and career growth.
Equal Opportunity Employer

Carter's is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse and inclusive work environment, and we welcome applications from qualified candidates of all backgrounds.



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