Customer Service Associate

2 weeks ago


Torrance, California, United States RARE COLLECTIBLES TV LLC Full time
Customer Service AssociateLocation

Remote Position

Overview

Rare Collectibles TV, LLC (RCTV) is seeking dedicated Customer Service Associates to join our team. This role is designed for individuals looking for a flexible part-time opportunity.

Role Responsibilities

As a Customer Service Associate, your primary duties will include:

  • Handling incoming calls from prospective customers.
  • Understanding customer requirements and addressing inquiries with professionalism.
  • Collaborating with internal teams to enhance the customer journey.
  • Informing callers about various products showcased during our media presentations.
  • Ensuring a positive customer experience throughout each interaction.
  • Maintaining focus and productivity while working on a computer for extended periods.
  • Demonstrating punctuality and dependability in your role.
Candidate Profile

The ideal candidate will possess:

  • Strong verbal and written communication skills as the first point of contact for customers.
  • The ability to connect with individuals from diverse backgrounds.
  • A positive mindset and eagerness to learn.
  • Exceptional interpersonal skills, with the capacity to adapt to changing situations while remaining calm and helpful.
  • Proficient data entry abilities.
  • A commitment to delivering outstanding customer service.

RCTV is proud to be an equal opportunity employer.

Job Type

Part-time

Compensation

Starting at $17.00 per hour plus additional bonuses based on order conversions.

We value good phone etiquette and reliability in our associates.



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