International Sales Customer Service Representative

4 days ago


Fort Lauderdale, Florida, United States ARNET PHARMACEUTICALS CORP Full time
Job Summary

ARNET Pharmaceuticals Corp is seeking a highly skilled and experienced International Sales Customer Service Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service and support to our international clients.

Key Responsibilities
  • Customer Service and Support
    • Provide timely and effective responses to customer inquiries and concerns
    • Resolve customer complaints and issues in a professional and courteous manner
  • Sales Support
    • Assist in the development of sales strategies and plans to meet business objectives
    • Provide sales support to the International Sales Business Developer
  • Order Processing and Invoicing
    • Process and enter orders into Visual software
    • Prepare and send invoices to customers
  • Reporting and Analysis
    • Prepare monthly reports on sales performance and customer activity
    • Provide analysis and insights to management on customer needs and trends
  • Communication and Collaboration
    • Communicate effectively with internal stakeholders, including manufacturing, packaging, and regulatory affairs
    • Collaborate with the marketing department to support international tradeshows and promotional activities
Requirements
  • Education
    • Associate's degree or Bachelor's degree (preferred)
  • Language Skills
    • Bilingual English-Spanish
  • Experience
    • 2-5 years' experience in customer service and sales
  • Skills
    • Strong computer skills (Microsoft Word, Excel, Outlook)
    • Strong communication and interpersonal skills
    • Able to multitask and work in a fast-paced environment


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