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Sales and Service Representative
2 months ago
About the role Sales and Service Representative
Job Summary
As a Sales and Service Representative at Quality Talent Group, you will be responsible for providing exceptional customer service and creating a welcoming and consultative experience for our clients. You will be the face of our company, and your passion for delivering outstanding service will set us apart from the competition.
Our ideal candidate is a sales professional with a strong ability to connect with customers, build trust, and foster relationships. You will be responsible for selling our high-end luxury products and providing excellent customer service to our clients.
Key Responsibilities:
- Demonstrate enthusiasm and interest for providing exceptional customer service and creating a welcoming and consultative experience
- Provide excellence in customer service including product information and appropriate follow-up
- Support the sales team in maintaining the standards of presentation and product care
- Foster and support a collaborative and open environment
- Ensure all sales and customer service procedures are followed
- Maintain a consistently neat and professional appearance in accordance with company dress code standards
- Special duties as assigned by management
- 1-3 years sales experience (or equivalent combination of education and experience) with high-end luxury and/or custom products
- Strong ability to connect with customers, build trust, and foster relationships
- Flexibility in work schedule reflecting the needs and patterns of our clients
- Self-directed and able to work independently
- Ability to develop interpersonal skills and capabilities through on-going training, as provided by the company