Customer Service Representative

2 days ago


Short Hills, New Jersey, United States James Perse Los Angeles Full time

**Job Summary**

We are seeking an experienced Customer Service Representative to join our team at James Perse Los Angeles. As a key member of our sales floor team, you will provide exceptional customer service and contribute to the success of our menswear boutique.

Key Responsibilities

  • Provide excellent customer service and maintain a high level of client satisfaction
  • Achieve daily, monthly, and annual sales targets
  • Establish relationships with clients and manage communication consistent with James Perse standards
  • Ensure the highest standards of client service are maintained at all times
  • Maintain the selling floor, merchandise, and store standards
  • Participate in special events and projects as needed
  • Adhere to all store and company procedures while maintaining operational and client experience excellence

Requirements

  • High School Diploma or GED required
  • College Degree preferred
  • Prior experience in a retail/boutique store dealing with high-end goods and clientele-oriented sales
  • Experience working in a retail environment with 7 days a week operation and open scheduling availability based on business needs

About James Perse Los Angeles

James Perse Los Angeles was founded over 20 years ago with a mission to bring an elevated look and feel to unique baseball caps and basic tees. Today, the company is known for its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings and accessories. Our teams are passionate, service-driven individuals who meet the same superior standards we set for our products.



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