IT Support Analyst

2 weeks ago


Dallas, Texas, United States Insight Global Full time
Job Overview

We are seeking a skilled IT Support Analyst to enhance our team at Insight Global. This role is pivotal in addressing and resolving various technical challenges faced by our clients.

Key Qualifications:

  • Minimum of 3 years in a technical support capacity.
  • Exceptional customer service abilities, with a focus on engaging with senior attorneys and executives.
  • Proficient in providing onsite and remote assistance.
  • Strong knowledge of Windows 10, 11, Windows Server, Active Directory, and mobile devices.
  • Familiarity with Office365 applications including Adobe, OneNote, Word, and PowerPoint.
  • Experience in printer troubleshooting and imaging processes.
  • Proficient in managing incident tracking and resolving service desk tickets.

Preferred Skills:

  • Experience with iManage, a cloud-based tool for law firms.
  • Prior experience in a law firm environment.

Role Responsibilities:

The IT Support Analyst will be instrumental in supporting our clients' technological needs, working collaboratively with office management, attorneys, and executives to deliver effective solutions to their technical issues.

Compensation:

Hourly rate ranges from $23 to $28, depending on experience and qualifications.

Benefit packages commence on the 31st day of employment, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA options, and access to a 401k retirement plan with employer matching. Paid sick leave and other time-off benefits are also provided in accordance with applicable laws.

Company Overview

Insight Global offers significant opportunities for professional growth and is an excellent platform for individuals aiming to advance their careers in the sales domain.



  • Dallas, Texas, United States LP Analyst Full time

    Company Overview LP Analyst is a premier independent analytics and consulting firm specializing in private asset cloud-based solutions. We collaborate closely with some of the most distinguished institutional investors (LPs) and fund managers (GPs) to enhance actionable decision-making intelligence for today's discerning investors. Our organization operates...


  • Dallas, Texas, United States LP Analyst Full time

    Company Overview LP Analyst is a premier independent firm specializing in cloud-based analytics and consulting solutions for private assets. We collaborate closely with many of the most distinguished institutional investors (LPs) and fund managers (GPs) to provide actionable insights that enhance decision-making processes for today's discerning investors....


  • Dallas, Texas, United States LP Analyst Full time

    Join Our Team at LP AnalystLP Analyst stands at the forefront of private asset analytics and advisory services, partnering with institutional investors and fund managers to deliver insightful intelligence. We invite motivated individuals to become part of our vibrant team.Position OverviewWe are pleased to offer a paid internship opportunity within our...


  • Dallas, Texas, United States LP Analyst Full time

    Company Overview LP Analyst is a premier independent firm specializing in cloud-based analytics and consulting solutions for private assets. We collaborate closely with some of the most notable institutional investors (LPs) and fund managers (GPs) to enhance decision-making intelligence for today's discerning investors. Our organization operates at the...

  • IT Support Analyst

    2 weeks ago


    Dallas, Texas, United States Vaco Full time

    Vaco is seeking a talented IT Support Analyst to become a part of a dynamic team. The ideal candidate will possess a wealth of experience in providing exceptional technical assistance and customer service.Position OverviewThis role involves delivering high-quality support to end users, ensuring their technical issues are resolved efficiently and...


  • Dallas, Texas, United States Altus Group Limited Full time

    Altus Group Limited - Technical Support AnalystAltus Group Limited stands at the forefront of technology solutions tailored for the global commercial real estate sector. We are on the lookout for a Technical Support Analyst to become an integral part of our innovative team. This position offers a competitive salary range and avenues for professional...


  • Dallas, Texas, United States Vaco Full time

    Vaco is seeking a proficient Technical Support Analyst to enhance the support team for a local client. In this capacity, candidates should possess a wealth of experience with Azure and demonstrate exceptional customer service abilities to deliver top-tier support.Position OverviewThis role offers a contract-to-hire opportunity and requires on-site...


  • Dallas, Texas, United States Staffing Technologies Full time

    Job OverviewPosition: Technical Support AnalystLocation: Onsite in Dallas, TXContract Duration: 1 yearKey Qualifications:Proficient in desktop technical support.Skilled in hardware and software installations.Familiar with operating systems such as Windows and Mac.Experienced in ticket management.Ability to provide remote support independently.Strong...


  • Dallas, Texas, United States Vinson & Elkins Full time

    Exciting Career OpportunityWe are in search of a skilled professional to become a part of our team as a Technical Support Analyst. In this position, you will be tasked with delivering assistance to computer users, addressing hardware and software challenges, and contributing to ongoing initiatives. You will collaborate closely with the National IT Manager to...


  • Dallas, Texas, United States Yoh, A Day & Zimmermann Company Full time

    Job Summary:Yoh, A Day & Zimmermann Company is seeking a skilled IT Field Support Analyst to join our team. As a key member of our technical support team, you will provide expert-level support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support via phone, email, and chat to clients and...


  • Dallas, Texas, United States Mill Creek Residential Full time

    Welcome to Mill Creek We're glad you're here At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.Studies have shown that women and people of color are less likely to apply to jobs unless they...


  • Dallas, Texas, United States AmTrust Financial Full time

    Software Application Support AnalystJob Locations US-TX-DallasRequisition ID Category Information TechnologyPosition Type Regular Full-TimeOverviewUnder the supervision of the Director of End User Support, the Software Application Support Analyst will ensure the effective operation of software systems by delivering technical assistance to users and...


  • Dallas, Texas, United States Bridgehead IT Full time

    Job OverviewBridgehead IT is on the lookout for a dedicated IT Support Operations Specialist to enhance our team and deliver outstanding technical assistance to our clients. We prioritize fostering an inclusive workplace and championing diversity within our workforce.Role Summary:Provide on-site technical assistance to clients addressing workstation...


  • Dallas, Texas, United States American Airlines Full time

    About This RoleWe are seeking a highly skilled Airport Performance Support Analyst to join our team at American Airlines. As a key member of our Airport Performance Analysis and Support team, you will play a critical role in analyzing operational performance and customer service metrics, identifying evolving trends or chronic performance drivers, and...


  • Dallas, Texas, United States Desert IT Solutions Full time

    Job SummaryDesert IT Solutions is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to clients and internal teams...


  • Dallas, Texas, United States IT Vision Group Full time

    Job OverviewPosition: Desktop Support and Field SupportCompany: IT Vision GroupWork Arrangement: RemoteContract Length: 12 Months+Role Summary:Our client is seeking a dedicated professional for the role of Desktop Support and Field Support. This position involves providing technical assistance and support related to computer systems, hardware, and...


  • Dallas, Texas, United States IT Vision Group Full time

    Job OverviewPosition: Desktop Support and Field SupportCompany: IT Vision GroupJob Type: ContractRemote Work: YesRole Summary:We are seeking a skilled professional for the role of Desktop Support and Field Support. This position is essential for ensuring the smooth operation of IT services and support within our organization.Key Responsibilities:Provide...


  • Dallas, Texas, United States IT Vision Group Full time

    Job OverviewPosition: Desktop Support and Field SupportCompany: IT Vision GroupJob Type: ContractRole Summary:We are seeking a dedicated professional for the role of Desktop Support and Field Support. The ideal candidate will possess a strong background in technical assistance and customer service.Key Responsibilities:Provide remote and on-site support for...

  • Python Training

    3 months ago


    Dallas, Texas, United States Mergen IT Full time

    This is a job oriented training for a period of 30 days. after completing the training the candidate will get successful placement from the company. By doing this training the candidate gets an opportunity to work with projects which will help them to improve their practical knowledge and skillset to become a professional data analyst/data scientist.The main...

  • Financial Analyst

    3 days ago


    Dallas, Texas, United States Vip Staffing - zrfw Full time

    Job Description**Financial Analyst Role at Vip Staffing**We are seeking a highly skilled Financial Analyst to join our team at Vip Staffing. As a Financial Analyst, you will play a critical role in supporting all aspects of unit financial activity, including administrative work and data entry.Key Responsibilities:Assist in all aspects of unit financial...