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Technical Support Specialist

2 months ago

Dallas, Texas, United States IT Vision Group Full time
Job Overview

Position: Desktop Support and Field Support

Company: IT Vision Group

Work Arrangement: Remote

Contract Length: 12 Months+

Role Summary:

Our client is seeking a dedicated professional for the role of Desktop Support and Field Support. This position involves providing technical assistance and support related to computer systems, hardware, and software.

Key Responsibilities:

  • Deliver exceptional technical support to end-users.
  • Troubleshoot and resolve hardware and software issues.
  • Assist in the installation and configuration of computer systems.
  • Provide on-site support as necessary.

Ideal Candidate:

The successful candidate will possess strong problem-solving skills and the ability to communicate effectively with users at all levels. A background in IT support and familiarity with various operating systems is essential.