Technical Support Specialist
1 week ago
Position: Desktop Support and Field Support
Company: IT Vision Group
Job Type: Contract
Remote Work: Yes
Role Summary:
We are seeking a skilled professional for the role of Desktop Support and Field Support. This position is essential for ensuring the smooth operation of IT services and support within our organization.
Key Responsibilities:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Diagnose and resolve technical hardware and software issues.
- Assist in the installation, configuration, and maintenance of desktop systems.
- Collaborate with other IT team members to enhance service delivery.
Qualifications:
- Proven experience in desktop support and field service.
- Strong knowledge of computer systems and applications.
- Excellent problem-solving skills and attention to detail.
This role is pivotal in maintaining the operational efficiency of our IT infrastructure, ensuring that all systems are functioning optimally to support our business objectives.
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