Patient Services Coordinator

2 weeks ago


Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center, Inc. Full time
Position Overview

Are you eager to contribute to the health and well-being of your community? The Edward M. Kennedy Community Health Center is a prominent healthcare provider in Massachusetts, dedicated to enhancing health equity and serving diverse populations. We are expanding our team and seeking a dedicated Dental Receptionist in Worcester, MA.

Key Responsibilities:

  • Manage daily scheduling and coordination of appointments, ensuring optimal use of provider time and resources.
  • Track and address no-show appointments, filling vacant slots, and accommodating emergency or walk-in patients.
  • Verify insurance details for all patients, guiding those with invalid coverage to appropriate resources, and collecting co-payments during visits.
  • Maintain precise financial records of cash transactions, process receipts, and ensure accurate documentation for accounting purposes.
  • This role may involve evening, weekend, and holiday shifts on a rotating basis.

Qualifications:

  • Bilingual proficiency in English/Spanish or English/Portuguese is preferred; other languages may be considered based on community needs.
  • Strong computer skills, including proficiency in Microsoft Word and data entry.
  • 1-2 years of experience in a customer service-oriented role is essential.
  • An associate degree or certification in a healthcare-related field is advantageous.
  • Familiarity with health insurance programs and eligibility requirements is beneficial.
  • Compliance with health center policies regarding vaccinations is required.

What We Offer:

  • Competitive salary commensurate with experience.
  • Comprehensive medical insurance starting on the first day of employment, with the health center covering 80% of premiums.
  • Generous paid time off.
  • Dental and vision insurance options.
  • 403b retirement plan with employer matching.
  • Flexible spending accounts and employee assistance programs.

Join us in making a positive impact on the health of our community.



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