Patient Coordinator for Oral Surgery

2 months ago


Worcester, Massachusetts, United States Simply Dental Management Inc Full time
Position Overview

Simply Dental Management Inc is seeking a dedicated and enthusiastic Patient Coordinator for our Oral Surgery department. This role is ideal for individuals who excel in a dynamic, collaborative environment and are eager to contribute to a team-oriented atmosphere.

The successful candidate will be responsible for a variety of tasks that ensure a seamless experience for our patients. While prior experience is advantageous, we are open to training the right individual who demonstrates a strong willingness to learn.

Key Responsibilities:
  • Deliver outstanding customer service to all patients
  • Welcome patients warmly and ensure a friendly atmosphere
  • Manage patient check-in and check-out processes efficiently
  • Coordinate and schedule patient appointments
  • Handle incoming calls with positivity and professionalism
  • Organize and manage incoming and outgoing mail
  • Assist patients with billing inquiries and processing
  • Maintain organized filing of all clinic-related paperwork
  • Support the clinic in seating patients and managing patient flow
  • Ensure the reception area is tidy and welcoming at all times
  • Verify and check patients' insurance information
  • Participate in marketing initiatives and events as required
  • Perform additional duties as assigned by management
Employee Benefits:
  • 401K plan with a 2% company match
  • Accrued vacation time of up to two weeks
  • Seven paid holidays annually
  • Accrued sick leave of up to 40 hours
  • Discounts on dental and orthodontic services
  • Comprehensive health insurance coverage
  • Aflac supplemental insurance options


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