Client Service Specialist
21 hours ago
At Madison Reed Hair Color Bar, we're seeking a highly skilled Client Service Specialist to join our team. As a Client Service Specialist, you will be the face of our Hair Color Bar, providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities:- Provide top-notch customer service, addressing client needs and concerns in a timely and professional manner.
- Work closely with the Hair Color Bar team to ensure a smooth and efficient client experience.
- Develop and maintain a deep understanding of Madison Reed products and services, making recommendations to clients as needed.
- Meet and exceed sales goals, driving revenue growth through upselling and cross-selling.
- Contribute to a positive and inclusive work environment, upholding the values of Love, Joy, Trust, Courage, and Responsibility.
- 1-2 years of experience in customer service or retail sales, preferably in the beauty industry.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Strong product knowledge and ability to make recommendations to clients.
- Ability to work a flexible schedule, including evenings and weekends.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Discounts on Madison Reed products and services.
- Access to ongoing training and education.
Madison Reed is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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Client Services Specialist
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