Sales Operations Analyst
2 weeks ago
IPinfo is a rapidly expanding "data as a service" provider that offers proprietary data solutions to numerous developers and global enterprises.
Our data enhances applications and services with precise IP information that can de-anonymize web traffic, personalize user experiences, and assist in managing security threats.
We are in search of a Sales Operations Analyst who exemplifies the commitment to excellence and innovation that has propelled our growth.
If you are enthusiastic about enhancing operational efficiency, overseeing go-to-market systems, and excelling in a dynamic, remote team environment, you may be the ideal candidate we are looking for.Your role as a Sales Operations Analyst involves supporting and maintaining various go-to-market operations, tools, and systems.
Your responsibilities include ensuring the accuracy and integrity of customer and product data while standardizing business reporting and documentation processes.
Furthermore, you will drive operational efficiency, monitor system performance, and manage the technology stack for the sales and marketing teams. A diverse skill set is required, including expertise in sales operations, project management, and a process-oriented mindset for task creation and management.
Your interpersonal skills, such as strong communication, stakeholder management, problem-solving abilities, a proactive attitude, creativity, consistent enthusiasm, and a collaborative approach, are equally essential.
Effective time management, the ability to work well under pressure, and maintaining a positive demeanor, especially in a fully remote team, are critical components of this position.
Ultimately, you should thrive in a high-accountability team and embrace the opportunity to engage actively in your work.
CRM Implementation and Oversight:
Assist in the implementation and ongoing oversight of CRM systems, primarily Salesforce and HubSpot, ensuring they fulfill the company's requirements.
Process Automation:
Develop and execute automation strategies within Salesforce and HubSpot to optimize marketing and sales operations.
Create automated workflows for lead management, customer journeys, segmentation, and personalized marketing initiatives.
Data Integrity and Oversight:
Ensure the accuracy and completeness of data within CRM systems, implementing data cleansing practices to uphold high data quality.
Configure and maintain databases and CRM (HubSpot + Salesforce) settings to facilitate data collection and integration with other platforms.
Analytics and Reporting:
Utilize HubSpot, Salesforce, and other tools to generate actionable insights through reports and dashboards that monitor sales and marketing performance.
Cross-functional Collaboration:
Collaborate closely with marketing and sales teams to ensure CRM systems and automation initiatives align with overall business objectives.
Strategic Planning:
Contribute to the strategic planning of go-to-market operations initiatives by providing insights and analysis derived from Salesforce and HubSpot data.
Assist in developing long-term strategies to improve the effectiveness of sales and marketing efforts through enhanced CRM and automation integration.
Continuous Improvement:
Continuously assess and refine CRM (HubSpot + Salesforce) and automation processes to adapt to business changes and technological advancements.
Stay informed about the latest CRM technologies and automation tools, ensuring the company remains at the forefront of operational efficiency.
Previous experience: 3+ years in revenue and sales operations.
Expertise in Salesforce and HubSpot: Profound understanding of configuring, managing, and optimizing these platforms to support marketing and sales operations (HubSpot certification preferred).
Analytical Skills:
Strong ability to analyze data and metrics to inform strategic decisions and operational enhancements.
Communication Skills:
Excellent communication abilities to effectively collaborate with teams and stakeholders across the organization.
Problem-solving Skills: Ability to identify issues, analyze problems, and derive actionable insights for efficient resolution.
A curiosity to learn new systems, processes, and tools.
What We Offer
Opportunity to make a measurable impact and operate with autonomy.
100% remote team and work environment.
Flexible working hours.
Competitive salary.
Flexible vacation policy.
Engaging and challenging work.
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