Home Energy Services Advisor

3 days ago


Houston, Texas, United States Sunnova Energy International, Inc. Full time
About Sunnova Energy International, Inc.

Sunnova Energy International, Inc. is a leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses.

Job Title: Home Energy Services Advisor

We are seeking a highly motivated and customer-focused Home Energy Services Advisor to join our team. As a Home Energy Services Advisor, you will be responsible for advising customers on which Sunnova products are most beneficial according to their unique needs, pre-qualifying customers for the product(s), and scheduling appointments for customers to meet with a Sunnova dealer or sales consultant.

Key Responsibilities:
  • Engage with prospective customers and current customers to understand their energy needs.
  • Become knowledgeable and proficiently explain Sunnova's solar and other energy service offerings in a manner that is easy to understand.
  • Qualify prospects for Sunnova products.
  • Schedule in-home and virtual appointments for sales teams.
  • Collect all required information and update lead status regularly.
  • Monitor portfolio of leads and continue to follow-up with customers as needed.
  • Meet or exceed monthly quotas.
  • Represent Sunnova's values at all times.
Requirements:
  • High school diploma.
  • 2+ years of previous experience in lead qualification or sales.
  • Strong communication and interpersonal skills with the ability to build rapport and trust with customers.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Willingness to learn and adapt to changing market conditions and customer preferences.
Preferred Qualifications:
  • Bachelor's degree.
  • Solar industry knowledge.
  • Cold calling experience.
Additional Knowledge, Skills and Abilities:
  • Efficiently use Salesforce CRM and Microsoft Office's Excel.
  • Strong sales conversation skills, such as actively listening and feel/felt/found objection handling.
  • Accurate data entry.
Working Conditions:
  • Open-office environment.
  • Some overtime may be required based on business needs.
  • Some weekend days and holiday work required based on business needs.
Physical Requirements:
  • Extended periods of time at desk on phone/computer.

Sunnova offers a generous employee reward package that includes:

  • Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
  • Competitive compensation & annual bonus.
  • Paid time off, including 10 holidays and Paid Parental Leave.
  • Cell phone allowance for many roles.
  • Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider.
  • Complimentary garage parking in Houston.


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