Sales and Customer Experience Manager

7 days ago


Panama City Beach, Florida, United States Rooms To Go Full time
About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Rooms To Go. As a key member of our management team, you will be responsible for overseeing the daily operations of our showroom, including sales, customer service, and maintenance.

Key Responsibilities
  • Lead and Develop a High-Performing Sales Team: Train and mentor a team of commissioned sales associates to increase the quality of the customer experience and sales profitability.
  • Ensure Exceptional Customer Service: Ensure customers are provided the best service and are pleased with purchases and deliveries.
  • Maintain a Clean and Inviting Showroom: Assist in maintaining a clean, inviting, and well-presented showroom.
  • Participate in Sales Process: Participate in the sales process to enhance the customer shopping experience and utilize the experience to educate sales associates.
  • Maintain Positive Morale: Assist in maintaining a positive morale among staff.
Requirements
  • Strong Mentoring and Coaching Skills: Ability to motivate teams to achieve results.
  • Experience in Retail Sales Management: Minimum of 2 years of experience in retail sales management, specifically with experience focused in the furniture industry managing commissioned sales associates.
  • Strong Communication Skills: Strong verbal and written communication skills, with a preference given to candidates that are fluent in both English and Spanish.
  • Technical Skills: Knowledge of computer programs like Outlook, Word, and Excel is necessary to be successful.
  • Flexibility: Ability and willingness to work a flexible retail schedule, including days, evenings, weekends, and holidays.
About Us

Rooms To Go is a leading furniture retailer with 9,500 employees and 250+ locations across the US. We are committed to providing an inclusive and diverse work environment, where employees can grow and develop their careers.

We are an equal opportunity employer and do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.



  • Panama City Beach, Florida, United States Dick's Sporting Goods Full time

    About UsDick's Sporting Goods is a leading retailer of sports equipment, apparel, and footwear. We are committed to providing an exceptional shopping experience for our customers and creating a positive and inclusive work environment for our teammates.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...


  • Panama City, Florida, United States Eclipse Enterprises Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as an Employee for Product Placement and Customer Experience. As a key member of our team, you will be responsible for ensuring that our stores are well-stocked and visually appealing, while also providing exceptional customer service to our clients.Key...


  • Panama City Beach, Florida, United States PPG - North America Full time

    Immediate OpeningPosition: Store Sales AssociateLocation: Kill Devil Hills, NCCompensation: Starting Pay $17.00 per hourEmployment Type: Full Time with Benefits and Weekly PayWork Schedule:Typical store hours:Monday – Friday: 7am – 5pmSaturday: 8am – 12pmSunday: ClosedRole Overview:As a Store Sales Associate, you will play a vital role in ensuring our...


  • Deerfield Beach, Florida, United States Nutrien Full time

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive...


  • Panama City Beach, Florida, United States Holiday Beach Companies Full time

    Job OverviewHoliday Beach Companies is seeking a dedicated full-time Customer Service and Sales Representative to assist clients in booking their ideal vacation homes. If you excel in customer service and are eager to be part of a thriving organization that appreciates its workforce, this opportunity may be for you.This role offers a competitive compensation...


  • Panama City Beach, Florida, United States Holiday Beach Companies Full time

    Job OverviewHoliday Beach Companies is seeking a dedicated full-time Customer Engagement and Sales Specialist to assist clients in securing their ideal vacation accommodations. If you excel in customer relations and are eager to contribute to a thriving organization that prioritizes its workforce, this opportunity is for you.This role offers a competitive...


  • Fort Walton Beach, Florida, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and ensuring operational excellence in our stores.Key ResponsibilitiesCustomer ExperienceProvide personalized service to...


  • Royal Palm Beach, Florida, United States Michaels Stores Full time

    Job DescriptionJob Title: Customer Experience ManagerJob Summary:We are seeking a highly skilled Customer Experience Manager to lead our front-end operations and deliver exceptional customer service. As a key member of our team, you will be responsible for managing and executing our customer-centric strategies, ensuring a seamless shopping experience for our...


  • Panama City Beach, Florida, United States Holiday Beach Companies Full time

    Holiday Beach Companies is actively seeking a full-time Customer Engagement and Sales Specialist to assist clients in securing their ideal vacation accommodations. Are you passionate about delivering exceptional customer service? Do you want to be part of a thriving organization that appreciates its workforce? If this resonates with you, continue...


  • Deerfield Beach, Florida, United States Nutrien Full time

    About the RoleNutrien, a leading provider of crop inputs and services, is seeking a highly skilled and experienced professional to fill the role of Manager, International Customer Experience. This position is responsible for leading the company's wholesale nitrogen and phosphate global order-to-cash operations, including order entry and adjustments,...


  • Panama City, Florida, United States US Foods Full time

    About the RoleThis is a challenging and rewarding opportunity to join the US Foods team as a Territory Sales Manager. As a key member of our sales team, you will be responsible for developing and managing established and new customers, selling food and non-food items to achieve sales and profitability goals.Key ResponsibilitiesFoster Customer Relationships:...


  • Panama City Beach, Florida, United States Holiday Beach Companies Full time

    Job OverviewHoliday Beach Companies is seeking a dedicated full-time Customer Service and Sales Representative to assist clients in booking their ideal vacation accommodations. If you excel in customer service and wish to be part of a thriving organization that appreciates its workforce, this role may be for you.This position offers a competitive salary of...


  • Panama City Beach, Florida, United States Books-A-Million Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Barista at Books-A-Million. As a Barista, you will be responsible for providing exceptional customer service, operating our coffee shop equipment, and maintaining a clean and organized environment.Key Responsibilities:Operate coffee shop equipment, including...

  • Sales Support Manager

    2 weeks ago


    Panama City, Florida, United States Auto Group Full time

    Job OverviewWe are seeking a dynamic and enthusiastic individual to join our team as a Sales Support Manager. This role is essential in assisting our current sales leadership in managing both new and pre-owned vehicle sales. The position combines a base salary with commission incentives, and comprehensive training will be provided.Key Responsibilities and...


  • Deerfield Beach, Florida, United States Nutrien Full time

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive...


  • Panama City Beach, Florida, United States The Spice and Tea Exchange Full time

    Benefits: Employee discounts and a flexible schedule await you! Are you passionate about culinary delights? Do you have an appreciation for premium teas, gourmet spices, and unique flavorings? Join us in a vibrant environment focused on culinary creativity and exceptional customer service. We are seeking part-time, long-term Retail Sales Specialists for The...


  • Panama City, Florida, United States Bluegreen Vacations Full time

    Position Overview:We are looking for a dedicated Sales Manager to oversee our Front Line operations. The Sales Manager will play a crucial role in guiding and coordinating all sales initiatives within the Sales Office.KEY RESPONSIBILITIES:Recruit and develop sales representativesInspire and coach the sales team to meet established sales targetsFacilitate...

  • Sales Account Manager

    2 weeks ago


    Panama City, Florida, United States AtWork Personnel Services Full time

    Job OverviewPosition: Sales Account ManagerReports to: Executive DirectorCompensation: $45K-$50K annuallyAbout AtWork Personnel Services:AtWork Personnel Services stands as one of the leading and rapidly expanding recruitment firms in the United States, boasting nearly 100 locations nationwide. With over three decades of expertise, we provide a comprehensive...


  • Panama City, Florida, United States Bluegreen Vacations Full time

    Position Overview:We are in search of a dynamic Sales Manager to lead our Front Line team. The Sales Manager plays a crucial role in guiding and coordinating all sales functions within the Sales Office.Key Responsibilities:Recruit and train new sales representatives.Inspire and mentor the sales team to meet and exceed sales targets.Facilitate sales and...


  • Panama City Beach, Florida, United States The Spice and Tea Exchange Full time

    Benefits: Employee discounts Flexible schedule Are you passionate about culinary arts? Do you have an appreciation for fine teas, gourmet spices, and unique flavorings? Join us in a vibrant environment dedicated to culinary creativity and exceptional customer service. We are seeking part-time, long-term Retail Sales Representatives for The Spice & Tea...