Customer Experience Specialist

2 months ago


Panama City Beach, Florida, United States Dick's Sporting Goods Full time

About Us

Dick's Sporting Goods is a leading retailer of sports equipment, apparel, and footwear. We are committed to providing an exceptional shopping experience for our customers and creating a positive and inclusive work environment for our teammates.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales floor team, you will be responsible for providing excellent customer service, creating a positive shopping experience, and supporting the sales process.

Key Responsibilities

  • Customer Service
    • Greet customers and provide a warm and welcoming experience
    • Proactively approach customers to understand their needs and offer assistance
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Sales Floor Support
    • Support sales associates with customer transactions and provide guidance on product knowledge
    • Assist with maintaining a clean and organized sales floor
    • Participate in visual merchandising and inventory management
  • Team Collaboration
    • Work collaboratively with sales associates and management to achieve sales goals and objectives
    • Participate in training and development programs to enhance product knowledge and sales skills

Requirements

  • Education and Experience
    • High school diploma or equivalent required
    • Prior retail sales or customer service experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing situations
    • Strong problem-solving and conflict resolution skills

What We Offer

Dick's Sporting Goods offers a competitive salary and benefits package, as well as opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that values diversity and promotes teamwork.



  • Panama City Beach, Florida, United States C & C Enterprises LLC Full time

    Job DescriptionCustomer Experience RepresentativeWe're seeking a skilled Customer Experience Representative to join our team at C & C Enterprises LLC. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer service and support on the sales floor and through various communication...

  • Sales Associate

    5 days ago


    Panama City Beach, Florida, United States Carter'sOshKosh Full time

    About Carter's/OshKoshCarter's/OshKosh is the largest branded marketer in North America of apparel exclusively for babies and young children. We own the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.Job SummaryWe are seeking a Sales Associate to join our team. As a Sales Associate, you will be the first face of the...


  • Panama City Beach, Florida, United States T-Mobile Full time

    Key Responsibilities:As a Mobile Associate at T-Mobile, you will help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store. You will explore individual needs and provide hands-on demonstrations of the latest technology in-store. Additionally, you will perform side-by-side selling to find...

  • To Go Specialist

    1 week ago


    Panama City Beach, Florida, United States Red Lobster Full time

    As a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional customer service by offering personalized food and drink suggestions, taking accurate orders, and assembling prepared orders for curbside pickup. You will also manage transactions and maintain a clean and organized workspace. If you are a team player with excellent...


  • Boynton Beach, Florida, United States VetJobs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and supporting the store team in achieving our goals.Key ResponsibilitiesProvide excellent customer service and support to...


  • Daytona Beach, Florida, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...


  • Jensen Beach, Florida, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...


  • Daytona Beach, Florida, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist at CarMax. As a key member of our sales team, you will be responsible for providing an exceptional customer experience by guiding customers through every step of their car-buying journey.Key ResponsibilitiesProvide exceptional customer...


  • Daytona Beach, Florida, United States CarMax Full time

    About the RoleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will act as a guide and offer support to customers throughout their journey, ensuring a seamless and transparent process.Key Responsibilities:Provide exceptional customer service by guiding customers through the sales...


  • Jensen Beach, Florida, United States CarMax Full time

    About the RoleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will be responsible for guiding customers through every step of their car-buying journey, from initial contact to final sale. Your primary goal will be to ensure that each customer has a positive and seamless experience, while...


  • Daytona Beach, Florida, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience buying and selling cars.Key ResponsibilitiesProvide exceptional...


  • Jensen Beach, Florida, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...


  • Jensen Beach, Florida, United States CarMax Full time

    About this roleAs a Customer Specialist at CarMax, you will be empowered to provide an exceptional experience for our customers by acting as a guide and offering support during every step of their journey. You will work to ensure each customer has a positive experience buying and selling cars, while communicating and partnering effectively with teams across...


  • West Palm Beach, Florida, United States CarMax Full time

    At CarMax, we're looking for a highly motivated and customer-focused individual to join our team as a Customer Specialist. In this role, you will be empowered to provide an exceptional experience for our customers by acting as a guide and offering support during every step of their CarMax journey.About the JobAs a Customer Specialist, you will work closely...


  • Panama City, Florida, United States Nothing Bundt Cakes Full time

    Be a Part of Something SweetWe're looking for a talented Closing Guest Service Representative to join our team at Nothing Bundt Cakes!About the RoleAs a Closing Guest Service Representative, you'll be the face of our bakery, providing exceptional customer service and creating a warm and welcoming environment for our guests. You'll be responsible for ensuring...


  • Panama City Beach, Florida, United States Dave & Buster Full time

    Job Title: Winner's CircleAt Dave & Buster's, we're looking for a Guest Experience Specialist to join our team. As a Guest Experience Specialist, you will be responsible for delivering an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all out fun.Key Responsibilities:Deliver...


  • Panama City Beach, Florida, United States Dave & Buster Full time

    Job Title: Winner's Circle RepresentativeAt Dave & Buster's, we're looking for a talented and enthusiastic Winner's Circle Representative to join our team! As a key member of our Midway team, you'll be responsible for delivering an exceptional Guest experience, ensuring our Guests have a positive and welcoming first impression of our venue.Key...


  • Panama City Beach, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers.Key ResponsibilitiesProvide excellent customer service,...


  • Panama City Beach, Florida, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...


  • Palm Beach Gardens, Florida, United States Amazing Lash Studio Full time

    Position Overview: We are seeking a dedicated individual for the role of a Customer Experience Specialist in the beauty sector. As a leader in eyelash extension and eyebrow services, Amazing Lash Studio is committed to enhancing beauty and confidence through exceptional service and expertise, ensuring our clients look and feel their best.Benefits of the...