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Director of Operations and Business Development

2 months ago

Reston, Virginia, United States Douglas Elliman Real Estate Full time

Business Operations and Development

  • Lead the development and implementation of operational processes to drive efficiency and accountability within the team.
  • Collaborate with the Team Lead to set goals and track progress, ensuring alignment with business objectives.
  • Manage team workload and experience to optimize business performance.
  • Oversee commission payouts, brokerage pay advices, and expense reimbursements.
  • Recruit and vet new consultants and vendors, ensuring alignment with company standards.
  • Act as a liaison between the team and brokerage, facilitating communication with accounting, legal, marketing, and PR departments.

Resale Management

  • Develop and execute strategies to enhance team resale business, promoting collaboration and clear communication among team members and support staff.
  • Support agents with pitches, pricing, and marketing proposals, ensuring a competitive edge in the market.
  • Assist agents with exclusives, disclosures, and board packages, ensuring seamless transaction execution.

New Development Management

  • Oversee and support the New Dev PM in managing and enhancing the internal team organization to ensure maximum efficiency and timely response to clients.
  • Collaborate with the Team Lead and New Dev PM to pursue, pitch, and vet potential new developments, analyzing financial viability and return on investment potential.

Business Development

  • Support the Team Lead in all pitches, lead generation, prospecting, and new business pursuits, driving business growth and expansion.
  • Oversee the pipeline, tracking leads, prioritizing focus, and strategizing ways to 'warm' leads, ensuring a consistent flow of new business opportunities.
  • Manage the Marketing Coordinator, ensuring seamless execution of CRM, marketing campaigns, and PR initiatives.