Technical Application Support
2 days ago
**Job Title:** Technical Application Support
Job Type: Full-time
About Us:
Fidelity Information Services is a leading provider of financial services and technology solutions. Our team of experts delivers innovative solutions that meet the evolving needs of our clients.
Job Description:
We are seeking an experienced Technical Application Support specialist to join our team. As a key member of our production support team, you will provide technical support for software processing environments, install and maintain applications, and diagnose and resolve related problems.
Responsibilities:
- Provides technical support activities for software production processing environments.
- Installs, maintains, and supports application/source code and/or its components and subsystems.
- Detects, diagnoses, and reports related problems.
- Analyzes and resolves incidents, problems, or known errors related to failures in application and supporting software components.
Requirements and Qualifications:
- Bachelor's degree or equivalent combination of education and experience.
- Excellent communication and problem-solving skills.
- Working knowledge of applications and utilities used by supported products.
- Ability to analyze and solve problems using learned techniques and tools.
What We Offer:
- A competitive salary: $31,200 per year.
- A comprehensive range of benefits designed to support your well-being.
- A dynamic work environment that encourages innovation and collaboration.
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