Technical Application Support

2 days ago


New York, New York, United States Fidelity Information Services Full time

**Job Title:** Technical Application Support

Job Type: Full-time

About Us:

Fidelity Information Services is a leading provider of financial services and technology solutions. Our team of experts delivers innovative solutions that meet the evolving needs of our clients.

Job Description:

We are seeking an experienced Technical Application Support specialist to join our team. As a key member of our production support team, you will provide technical support for software processing environments, install and maintain applications, and diagnose and resolve related problems.

Responsibilities:

  • Provides technical support activities for software production processing environments.
  • Installs, maintains, and supports application/source code and/or its components and subsystems.
  • Detects, diagnoses, and reports related problems.
  • Analyzes and resolves incidents, problems, or known errors related to failures in application and supporting software components.

Requirements and Qualifications:

  • Bachelor's degree or equivalent combination of education and experience.
  • Excellent communication and problem-solving skills.
  • Working knowledge of applications and utilities used by supported products.
  • Ability to analyze and solve problems using learned techniques and tools.

What We Offer:

  • A competitive salary: $31,200 per year.
  • A comprehensive range of benefits designed to support your well-being.
  • A dynamic work environment that encourages innovation and collaboration.


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