Application Support Specialist

5 days ago


New York, New York, United States Fidelity Information Services Full time
  • About the Role:
    Fidelity Information Services is seeking a skilled Application Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to internal users with regard to software capabilities and use.
  • Key Responsibilities:
    • Provides technical support activities for a software production processing environment.
    • Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
    • Detects, diagnoses and reports related problems.
    • Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
  • Requirements:
    • Associate's degree or Bachelor's degree or the equivalent combination of education, training, or work experience.
    • Strong analytical, statistical and problem solving skills.
    • Ability to utilize judgment in decision making process and decisions related to job tasks.
    • Skilled use of Microsoft Office package and related software applications is required.
  • About FIS:
    FIS is a leading provider of financial services technology solutions, and we are committed to delivering exceptional customer experiences. As a member of our team, you will have the opportunity to work on challenging projects and collaborate with talented individuals who share your passion for innovation and excellence.
  • What We Offer:
    We offer a range of benefits designed to help support your lifestyle and wellbeing, including a comprehensive compensation package, opportunities for professional growth and development, and a dynamic work environment.


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