Technical Support Expert

4 days ago


New York, New York, United States City of New York Full time
Job Summary:
As a Technical Support Expert at the City of New York, you will provide technical guidance and support for various applications. You will work closely with end-users and project management teams to ensure efficient business operations.
Key Responsibilities:
• Technical writing skills
• Troubleshooting applications and software issues
• Liaising between end-user and project management teams
• Business analysis for new applications and maintenance
• End-user training, documentation, and video creation
Requirements:
• Bachelor's degree in computer science, engineering, or a related field, and 4 years of experience
• Associate degree and 6 years of experience
• Bachelor's degree, and 8 years of experience
• Equivalent education and experience
Equal Opportunity Employer: The City of New York is an equal opportunity employer committed to a diverse workforce and a work environment free from discrimination and harassment based on any protected status or characteristic.

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