Account Coordinator
7 days ago
We are seeking a highly organized and detail-oriented Account Planner to join our team at The Hibbert Group. In this role, you will be responsible for coordinating and facilitating all aspects of clients' marketing and promotional programs.
Key Responsibilities:
- Coordinate and monitor all aspects of programs/projects, including job specifications, job status, and estimates.
- Prepare and distribute accurate production instructions to expedite jobs.
- Coordinate with the purchasing department for supplies or services from outside vendors.
- Monitor progress for all active jobs and keep clients, sales, and account team members informed of status and developments.
- Review jobs and recommend improvements, including production methods, shipping, and postal methods.
- Adhere to quality assurance procedures, including jacket checking.
- Provide program/project status to clients and management as required.
- Transition tasks to ensure successful outcomes.
- Develop and utilize quality control checklists.
- Cross-train within teams for improved backup coverage.
- Demonstrate a strong commitment to quality and adhere to ISO 9001 standards.
- Comply with safety and privacy policies.
Requirements:
- High school diploma or equivalent required; college degree preferred.
- Prior client service experience.
- Strong prioritization and organizational skills with attention to detail and quality.
- Effective written and verbal communication skills.
- Ability to handle multiple tasks in a fast-paced environment.
- General math skills.
- Strong interpersonal and communications skills.
- Demonstrate working proficiency of the English Language.
About The Hibbert Group:
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a safe and inclusive work environment.
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