Customer Support Specialist

2 weeks ago


Sunnyvale, California, United States Lumenis Full time
Job Summary

We are seeking a highly skilled Customer Engineer to join our team at Lumenis. As a key member of our service delivery team, you will be responsible for providing exceptional technical support to our customers, ensuring the smooth operation of our medical equipment.

Key Responsibilities:

  • Perform on-site installation, servicing, and repair of complex laser and light-based medical equipment.
  • Provide technical guidance and training to customers on the operation and maintenance of our systems.
  • Act as a liaison between customers and our company, addressing administrative and technical matters.
  • Work independently to resolve complex technical issues, exercising judgment and problem-solving skills.

Requirements:

  • 3-5 years of experience in electronic system troubleshooting, with a strong background in analog and digital electronic circuitry.
  • Experience with lasers and optics is a plus.
  • AS/BS degree in electronics or equivalent.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers.

What We Offer:

  • Competitive salary and benefits package, including medical, dental, vision, and 401(k) with matching.
  • Use of a company vehicle and monthly home office allowance.
  • PTO and holiday pay, as well as an excellent work culture.

About Lumenis:

Lumenis is a global leader in the field of minimally invasive clinical solutions for the Ophthalmology and Aesthetic markets. We are committed to delivering innovative energy-based technologies that improve patient outcomes and enhance the lives of those we serve.

Equal Employment Opportunity:

Lumenis is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.



  • Sunnyvale, California, United States Intuitive Surgical Full time

    Customer Support & TrainingJob SummaryWe are seeking a skilled Customer Support Specialist to join our team at Intuitive Surgical. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesProvide timely and effective support to...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Job Summary: We are seeking a highly skilled Customer Support Specialist to join our team at Intuitive Surgical. As a key member of our Customer Support team, you will be responsible for delivering exceptional customer service and support to our customers.Key Responsibilities:Conduct training programs for surgical teams at designated training centers and...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Job Summary: We are seeking a highly skilled and experienced Customer Support Specialist to join our team at Intuitive Surgical. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our products.Key Responsibilities:Provide technical support to...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Job Title: Customer SupportAt Intuitive Surgical, we are seeking a highly skilled and experienced Customer Support professional to join our team.Job Summary:The Customer Support Specialist will be responsible for delivering da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers. This includes training...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Customer Support and Training RoleAt Intuitive Surgical, we are seeking a highly skilled Customer Support and Training Specialist to join our team. In this role, you will be responsible for conducting training programs for surgical teams at designated training centers and remote centers.Key Responsibilities:Develop and deliver comprehensive training programs...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Job SummaryWe are seeking a highly skilled Regional Education Specialist to join our team at Intuitive Surgical. This role will be responsible for developing, improving, and supporting customer training initiatives and programs.Key ResponsibilitiesCollaborate with academic program managers to design and deliver high-quality training programsWork closely with...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Customer Support and Training RoleAt Intuitive Surgical, we are seeking a highly skilled Customer Support and Training Specialist to join our team. In this role, you will be responsible for conducting training programs for surgical teams at designated training centers and remote centers.Key Responsibilities:Develop and deliver training programs for surgical...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Regional Education Specialist. In this role, you will be responsible for delivering da Vinci Surgical System training programs to surgical teams at designated training centers and remote centers.Key Responsibilities:Conduct training programs for surgical teams to...

  • Customer Support

    4 weeks ago


    Sunnyvale, California, United States Intuitive Surgical Full time

    Job Summary: We are seeking a highly skilled Regional Education Specialist to join our team at Intuitive Surgical. As a key member of our Customer Support & Training team, you will play a critical role in the development, continuous improvement, and support of Customer Training educational initiatives and programs.Key Responsibilities:Collaborate with sales...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Customer Support & Training OpportunitiesWe are seeking a skilled professional to join our team at Intuitive Surgical. As a Field Service Engineer, you will be responsible for managing Customer Technical Relations after the point of Sale on all Intuitive Surgical Products.Key Responsibilities:Collaborate with cross-functional teams to develop and implement...


  • Sunnyvale, California, United States Intuitive Surgical Full time

    Customer Support & Training **About the Role** We are seeking a highly skilled Customer Support & Training professional to join our team at Intuitive Surgical. As a key member of our organization, you will play a critical role in delivering exceptional customer support and training programs to our customers. **Key Responsibilities** * Collaborate with...


  • Sunnyvale, California, United States Type 1 Ventures Full time

    Job Title: Customer Experience SpecialistWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Type 1 Ventures. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service and support to our customers throughout their journey with our products.Key Responsibilities:Conduct...


  • Sunnyvale, California, United States Aleron Full time

    Job Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our team at Aleron. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers.Job Summary:The Senior IT Support Specialist will perform a variety of duties in support of end users for IT...


  • Sunnyvale, California, United States Tekfortune Inc Full time

    Job Title: Desktop Support SpecialistJoin Tekfortune Inc, a fast-growing consulting firm, as a Desktop Support Specialist. In this role, you will provide hardware and application support to local and remote associates, coordinate projects and IT activities, and serve as the primary contact for senior-level white glove support and problem resolutions.Key...


  • Sunnyvale, California, United States Inter Power Technology, Inc. Full time

    Company OverviewInter Power Technology, Inc. is a wholesale trader of computer parts, primarily focused on buying and selling CPUs.Job SummaryWe are seeking a highly organized and detail-oriented Sales Support Specialist to provide administrative support to our sales team. The ideal candidate will have excellent communication and interpersonal skills,...


  • Sunnyvale, California, United States I.T. Solutions, Inc. Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at I.T. Solutions, Inc. The successful candidate will provide technical assistance and support for queries and issues related to computer systems, software, and hardware.Key ResponsibilitiesRespond to Service Desk tickets and serve as the first point of contact for technical...


  • Sunnyvale, California, United States Lumenis Full time

    Job Summary**Role Overview**We are seeking a highly skilled Customer Solutions Specialist to join our team at Lumenis. As a key member of our organization, you will be responsible for providing exceptional technical support and customer service to our clients.Key Responsibilities:Installation, maintenance, and repair of advanced medical equipment.Managing...


  • Sunnyvale, California, United States IntelliPro Group Inc. Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to join our Marketing team at IntelliPro Group Inc. The successful candidate will provide administrative support for on-site and off-site meetings and events, process various forms, and provide administrative support for events and sales.Key ResponsibilitiesProvide administrative...


  • Sunnyvale, California, United States Lumenis Full time

    Position SummaryJob Title: Technical Customer SpecialistReporting Line: Regional Service ManagerWork Location: San JoseThis position requires considerable travel, whether by vehicle or air, within the assigned territory.Company Overview:Lumenis is a renowned organization in the field of minimally invasive clinical solutions, focusing on the Ophthalmology and...


  • Sunnyvale, California, United States Pacific Autism Center for Education Full time

    Job DescriptionAbout the RolePacific Autism Center for Education is seeking a highly skilled and dedicated Behavioral Support Specialist to join our team. As a Behavioral Support Specialist, you will play a critical role in providing behavioral support and program development for our K-12 school located at our Sunnyvale campus.Key ResponsibilitiesProvide...