Senior IT Support Specialist
5 days ago
We are seeking a highly skilled Senior IT Support Specialist to join our team at Aleron. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers.
Job Summary:The Senior IT Support Specialist will perform a variety of duties in support of end users for IT hardware and/or software. This includes installing and configuring network devices, troubleshooting problems with network printing and scanning devices, and performing data termination/activation in telecommunication closets.
Key Responsibilities:- Install and configure network devices, including network printers, scanners, plotters, PCs, etc.
- Troubleshoot problems with network printing and scanning devices.
- Perform data termination/activation in telecommunication closets.
- Repair and replace data connectors on network cables and data drops.
- Assist in the relocation of customer employees on the facility.
- Troubleshoot network issues with PCs and LAN.
- Assist with imaging of laptops and PCs for deployment.
- High school diploma or GED.
- Minimum of 2 years of experience migrating workstations to WIN 9 or 10.
- Minimum of 2 years of demonstrating professional desktop support history with a variety of platforms / systems / applications and tools.
- Minimum of 2 years of LAN/NETWORK connectivity, and basic network connectivity assessment for troubleshooting or setups.
- $25.50/hour.
- Full-time role, 40 hours per week.
- Long-term contract with opportunity for yearly extension.
- Holiday pay, 401(k), direct deposit, and medical and dental insurance.
Aleron is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
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