Customer Support Specialist

3 hours ago


Sunnyvale, California, United States Intuitive Surgical Full time
Customer Support and Training Role

At Intuitive Surgical, we are seeking a highly skilled Customer Support and Training Specialist to join our team. In this role, you will be responsible for conducting training programs for surgical teams at designated training centers and remote centers.

Key Responsibilities:

  • Develop and deliver training programs for surgical teams
  • Train sales force to conduct in-services and system technology skills development
  • Collaborate with academic program managers to develop educational initiatives and programs
  • Use exploratory data analysis, scientific and statistical methods, and machine learning techniques to identify opportunities to raise resource efficiency

Requirements:

  • Strong technical skills and knowledge of surgical systems
  • Excellent communication and training skills
  • Ability to work collaboratively with cross-functional teams
  • Experience with data analysis and machine learning techniques

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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