Technical Support Specialist

2 weeks ago


San Francisco, California, United States Cutera Full time
Job Overview

Become a vital member of our innovative team at Cutera, a premier provider in the aesthetics device industry. We are in search of a committed Technical Support Specialist to deliver outstanding technical assistance to our clientele. If you possess a strong enthusiasm for electronics and have a background in diagnosing intricate systems, we would love to connect with you.

Company Profile:

Cutera is a rapidly evolving, high-tech medical device organization that provides a diverse array of solutions for aesthetic medical applications. Our cutting-edge technology empowers healthcare professionals to improve skin appearance and offer advanced treatments for various conditions.

Position Information:
  • Location: San Francisco, CA and nearby regions
  • Travel Requirements: Roughly 80%, including overnight stays
  • Reports To: Regional Service Manager
Key Responsibilities:
  • Provide exceptional technical support to clients, ensuring the operational integrity of systems
  • Work collaboratively with cross-functional teams to meet customer requirements
  • Diagnose and resolve complex technical issues promptly
  • Encourage service contract revenue and pinpoint opportunities for enhancements
Required Qualifications:
  • Bachelor's or Associate's degree in Electronics or equivalent experience
  • At least 4 years of experience in troubleshooting electronic systems
  • Excellent customer service and communication abilities
  • Willingness to travel on short notice and lift up to 50 lbs
  • Dedication to quality and teamwork
Compensation:

Starting annual base salary: $65K - $100K (based on experience and qualifications)

Cutera is dedicated to ensuring equal employment opportunities and fostering diversity within the workplace. If you are eager to join a growing organization and make a meaningful impact, we encourage you to consider this opportunity.

Only candidates eligible to work in the United States will be considered. Cutera is an Equal Employment Opportunity Employer.



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