Current jobs related to Technical Support Specialist for Beverage Innovation - San Francisco, California - Botrista
-
Technical Support Specialist
4 weeks ago
San Francisco, California, United States JobRialto Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring that they receive the best possible service experience.Key Responsibilities:Investigate and resolve complex technical issues to diagnose...
-
Technical Support Specialist
1 week ago
San Francisco, California, United States Hire Talent Full timeAbout the RoleWe are seeking a highly motivated and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, troubleshooting complex technical issues, and developing a deep expertise in our product and processes.Key Responsibilities•...
-
Technical Support Specialist
3 days ago
San Francisco, California, United States Insight Global Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for providing remote Tier I support to internal employees worldwide. Your primary focus will be on resolving technical issues efficiently and effectively, ensuring a seamless...
-
Technical Support Specialist
4 weeks ago
San Francisco, California, United States JobRialto Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring that they receive the best possible service experience.Key Responsibilities:Provide technical support to clients via email, phone, and...
-
Technical Support Specialist
4 weeks ago
San Francisco, California, United States Compunnel Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring that they receive the best possible service experience.Key Responsibilities:Provide technical support to clients via email, phone, and...
-
Technical Support Specialist
7 days ago
San Francisco, California, United States Mindlance Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, troubleshooting complex technical issues, and developing a deep expertise in our product.Key Responsibilities:Provide technical support to...
-
IT Support Specialist
1 month ago
San Francisco, California, United States Intelligent Technical Solutions Full timeJob Description:Intelligent Technical Solutions is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our clients. Your expertise in troubleshooting and resolving technical issues will be crucial in maintaining our high standards of...
-
Technical Support Specialist
2 weeks ago
San Francisco, California, United States Zolon Tech Solutions Inc Full timeJob Title: Computer User Specialist/Helpdesk Analyst/Helpdesk TechnicianZolon Tech Solutions Inc is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing exceptional technical assistance to our customers.Key Responsibilities:Provide timely and effective technical support...
-
Technical Support Specialist
1 week ago
San Francisco, California, United States AppsFlyer Full timeJob DescriptionAppsFlyer's Support Engineering team is seeking a highly skilled Technical Support Specialist to provide top-notch support to our customers. The ideal candidate will be customer-oriented, solutions-minded, and have the ability to develop relationships with cross-functional teams.The Technical Support Specialist will be responsible...
-
Technical Support Specialist
3 weeks ago
San Francisco, California, United States Datadog Full timeJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our product.Key Responsibilities:Engage with customers via multiple channels to identify and resolve...
-
Technical Support Specialist
4 weeks ago
San Francisco, California, United States Adecco US, Inc. Full timeTechnical Support SpecialistAdecco US, Inc. is seeking a skilled Technical Support Specialist to join our team remotely for a 4-month contract, with the potential for extension. As a key player in the support of a confidential new product aimed at revolutionizing the restaurant industry, you will provide world-class technical support to restaurant partners...
-
IT Support Specialist
6 days ago
San Francisco, California, United States Intelligent Technical Solutions Full timeAt Intelligent Technical Solutions, we're seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you'll be responsible for providing top-notch onsite and remote IT support to our clients. Your excellent customer service skills and attention to detail will be essential in resolving technical issues efficiently...
-
Technical Support Specialist
4 weeks ago
San Francisco, California, United States Mindlance Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, troubleshooting complex technical issues, and developing a deep expertise in our product.Key ResponsibilitiesInvestigate and resolve complex...
-
Technical Support Specialist
3 days ago
San Francisco, California, United States PagerDuty Full timeJob Description:At PagerDuty, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and resolving technical issues for our customers. Key Responsibilities:Provide technical support and resolve customer issues in a timely and professional...
-
Senior Technical Support Specialist
3 days ago
San Francisco, California, United States Oura Full timeAbout OuraOura is a company that empowers individuals to take control of their health and well-being. Our mission is to provide innovative solutions that help people understand and improve their readiness, activity, and sleep quality.Job SummaryWe are seeking a Senior Technical Support Specialist to join our team. As a key member of our Member Experience...
-
Technical Support Specialist
3 days ago
San Francisco, California, United States Sundance Catalog Full timeSundance Catalog is seeking a skilled Technical Support Specialist to provide expert technical assistance to end users. The ideal candidate will have a strong understanding of IT concepts and practices, as well as excellent customer service skills.The Technical Support Specialist will be responsible for reviewing, analyzing, and modifying programming systems...
-
Technical Support Specialist
2 weeks ago
San Francisco, California, United States Milestone Technologies, Inc. Full timeJob Title: Technical Support SpecialistLocation: OnsiteJob Type: ContractDuration: 12 monthsWork Schedule: Normal business hours, Monday – Friday, 9 am - 5 pm MTPay Rate: $30-40/hr on W2 with benefitsMilestone Technologies, Inc. is seeking a skilled Technical Support Specialist to join our Engineering team. As a key member of our team, you will be...
-
Technical Support Specialist
1 week ago
San Francisco, California, United States Cloudflare Inc Full timeAbout UsAt Cloudflare, we're on a mission to build a better Internet. Our network powers millions of websites and other Internet properties, and we're committed to protecting and accelerating any Internet application online. We're looking for a Technical Support Specialist to join our team and help us achieve our mission.Job DescriptionThe Customer Support...
-
Technical Support Specialist
3 days ago
San Francisco, California, United States Mindlance Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Mindlance. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring that they receive the best possible service experience.Key ResponsibilitiesInvestigate and resolve complex technical...
-
Technical Support Specialist
1 week ago
San Francisco, California, United States A S S E M B L E D Full timeAssembled is revolutionizing customer support by building a platform that empowers teams to deliver exceptional experiences. We're seeking a skilled Technical Support Specialist to join our team and help us achieve this vision.As a Technical Support Specialist, you'll be the face of our company, interacting with customers over Slack and providing top-notch...
Technical Support Specialist for Beverage Innovation
2 months ago
About Botrista:
At Botrista, we are transforming the beverage landscape with cutting-edge technology inspired by Nature. Our mission is to empower restaurants to diversify their offerings effortlessly, fostering growth with ease. Celebrated as one of the leading California Startups, our beverage solution has set a new benchmark that caters to diverse cuisines, demographics, and businesses. With our systems rapidly expanding across the nation, customers are enjoying a unique experience.
Explore a wide array of flavors at your fingertips through our premium global ingredients. Utilizing insights from our advanced CloudBar system, we assist our partners in seamless menu innovation.
Every beverage is a blend of nature's essence and technological ingenuity - join us on this thrilling journey.
Job Overview:As a Technical Support Specialist at Botrista, you will play a crucial role in managing the operational and service engineering facets of our DrinkBot systems. Your responsibilities will include addressing real-time field challenges, developing technical service documentation, and improving product, process, and service quality.
Key Responsibilities:- Deliver immediate troubleshooting assistance for Tier-3 escalations in collaboration with field service and technical teams.
- Evaluate system anomalies, propose solutions, and ensure customer satisfaction through timely communication and effective problem resolution.
- Engage in product development stages, including software/hardware validation, documentation, and deployment strategies.
- Develop and revise service protocols, technical bulletins, training materials, and other technical documentation.
- Manage field tools and solutions, supporting failure investigations, data collection, and analysis in close partnership with engineering units.
- Initiate enhancements to service processes and standardization initiatives to boost operational efficiency.
- Contribute to Quality/Post-Market Surveillance activities, including Field Actions and CAPA implementations.
Qualifications:
- Bachelor's degree in Engineering or a related discipline, with at least 5 years of experience in a similar role.
- Proven expertise in analytical thinking, troubleshooting, and problem-solving.
- Familiarity with relational database management systems, scripting languages, and tools such as Python, Matlab, PowerShell, etc.
- Exceptional written and verbal communication skills with a demonstrated ability to collaborate within cross-functional teams.
Compensation:
$85,000 - $120,000 annually
Perks:
- Comprehensive Medical insurance, with 99% coverage for Dental and Vision
- 15 days of Paid Time Off, 7 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401K
- Modern office environment with a scenic rooftop workspace
- Complimentary beverages, snacks, and team luncheons
