Clerical Associate III

6 days ago


New York, New York, United States City of New York Full time
Job Summary

The City of New York is seeking a highly organized and detail-oriented Wage Subsidy Processing Clerk to join our Business Link team. As a key member of our unit, you will play a critical role in supporting the administration of our wage subsidy programs.

Key Responsibilities
  • Review and verify documents, case records, and authorization forms for accuracy and completeness.
  • Check and verify public assistance recipients' initial eligibility for program participation using various databases and systems.
  • Verify the accuracy of data-entered material by comparing turnaround documents against source documents.
  • Ensure that required corrective action is taken to correct data-entry errors.
  • Keep and post requisite records and statistics, and prepare summaries of work completed.
  • Maintain accurate and up-to-date records and correspondence with employers and participants regarding program eligibility, documentation, and outcomes.
  • Perform various receptionist duties, including meeting the public, directing them to the most relevant resource, and answering telephones.
  • Perform general word processing functions for correspondence and reports.
  • Follow up via the program database to ensure that all actions are accurate and complete.
  • Maintain manual logs and assign identification and tracking numbers.
  • Respond to telephone inquiries from program participants and employers.
Requirements
  • A four-year high school diploma or its equivalent approved by a State's department of education or a recognized accrediting organization.
  • One year of satisfactory clerical experience.
  • Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.


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