Child Support Locate Specialist

2 months ago


New York, New York, United States City of New York Full time
Job Overview

The Office of Child Support Services (OCSS) is in search of a dedicated Clerical Associate III to enhance our operational efficiency.

Key Responsibilities:
  • Conduct thorough investigations and confirm child support details by examining demographic data and legal documents.
  • Leverage various databases to document efforts and track the progress of case reviews.
  • Handle customer service inquiries and manage incoming locate correspondence.
  • Execute specialized investigative reviews of cases as required.
Work Environment:

This position is based in a professional office setting.

Working Hours:

Standard office hours apply.

Qualifications Required:

A high school diploma or equivalent is necessary, along with a minimum of one year of clerical experience.

Proficiency in typing with a minimum speed of 20 words per minute is expected.

This role qualifies for the 55-a Program for eligible individuals with disabilities.

Opportunities for federal loan forgiveness and state repayment assistance programs are available.

Residency in the designated area is required within a specified timeframe following appointment.

City employees with two years of service may have the option to reside in certain counties.



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