Customer Experience Team Lead

2 weeks ago


Hamilton, Ohio, United States T.J. Maxx Full time
Customer Experience Supervisor

T.J. Maxx is seeking a Customer Experience Supervisor to promote an exceptional customer experience. As a key member of our team, you will oversee a team of Associates at the front of store, train and coach them on personalizing the customer experience, and address customer concerns promptly.

Key Responsibilities:
  • Oversee a team of Associates to ensure excellent customer service
  • Train and coach Associates on customer experience best practices
  • Address customer concerns and issues promptly
  • Coordinate breaks for all Associates

At T.J. Maxx, we are committed to providing an exceptional shopping experience for our customers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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