Customer Service Team Member

2 months ago


Hamilton, Ohio, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting sales initiatives.

Key Responsibilities
  • Customer Service: Provide friendly and attentive service to customers, answering questions and resolving issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment, including merchandise displays and stockrooms.
  • Sales Support: Assist customers with purchases, process transactions, and maintain accurate cash handling and inventory procedures.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, maintain store standards, and support company initiatives.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with a focus on providing excellent customer service at all times.
Requirements
  • High School Diploma or Equivalent: Required.
  • Retail Experience: Previous retail experience preferred, but not required.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Physical Demands: Ability to stand for long periods, move throughout the store, and lift up to 25 pounds.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your career.


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