Customer Service Director
1 week ago
At StandardAero, we are seeking a highly skilled and experienced Customer Service Director to lead our customer service function. As a key member of our team, you will be responsible for developing and implementing effective customer service strategies, processes, and policies to ensure the highest level of customer satisfaction.
Key Responsibilities:- Develop and execute strategies to improve customer satisfaction, loyalty, and retention
- Provide visionary leadership, mentorship, and guidance to a diverse team of customer service representatives
- Foster strong partnerships and collaboration with senior leaders to align operational efforts and drive holistic business success
- Analyze customer feedback and data to identify areas for improvement and innovation
- Handle escalated customer issues and complaints, providing solutions in a timely manner
- Bachelor's degree in Business Administration, or a related field; MBA or advanced degree preferred
- Previous MRO experience preferred
- Proven experience in a senior customer service role, with at least 10-12 years of progressive leadership experience
- Strong strategic thinking, problem-solving, and decision-making skills
- Excellent interpersonal, communication, and team-building abilities
- Comprehensive Healthcare
- 401(k) with 100% company match; up to 5% vested
- Paid Time Off starting on day one
- Bonus opportunities
- Health- & Dependent Care Flexible Spending Accounts
- Short- & Long-Term Disability
- Life & AD&D Insurance
- Learning & Training opportunities
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Behavioral Services Director
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Hamilton, Ohio, United States Butler County Board of Developmental Disabilities Full timeJob SummaryWe are seeking a highly skilled and experienced Behavioral Services Manager to join our team at Butler County Board of Developmental Disabilities. The successful candidate will be responsible for providing clinical supervision, guidance, and support to our Family Focus Specialists, as well as overseeing the development of formal and informal...
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Customer Service Representative
4 weeks ago
Hamilton, Ohio, United States StarTek Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at StarTek. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional...
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Customer Service Representative
1 month ago
Hamilton, Ohio, United States StarTek Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at StarTek. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, addressing their...
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Customer Service Representative
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Hamilton, Ohio, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
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Customer Service Associate
2 days ago
Hamilton, Ohio, United States Family Dollar Full timeCustomer Service Representative at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our customers. Your primary goal will be to provide a positive shopping experience by assisting customers with their selection of merchandise, answering questions about our products, and completing cash...
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Customer Service Representative
1 month ago
Hamilton, Ohio, United States Applied Industrial Technologies Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...
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Customer Service Representative
2 weeks ago
Hamilton, Ohio, United States Northwest Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Northwest Bank. As a key member of our retail network team, you will provide exceptional customer service experiences by welcoming customers, efficiently processing transactions, and resolving problems.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
1 week ago
Hamilton, Ohio, United States Applied Industrial Technologies Full timeUnlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a talented Customer Service Representative to join our team at Applied Industrial Technologies.About the RoleAs a Customer Service...
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Customer Service Representative
3 weeks ago
Hamilton, Ohio, United States Michaels Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Service Team Member. As a Service Team Member, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
4 weeks ago
Hamilton, Ohio, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
3 days ago
Hamilton, Ohio, United States Armstrong Group Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:* Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
1 week ago
Hamilton, Ohio, United States Applied Industrial Technologies Full timeUnlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a talented Customer Service Representative to join our team at Applied Industrial Technologies.About the RoleAs a Customer Service...
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Customer Service Representative
1 month ago
Hamilton, Ohio, United States Michaels Stores Full time{"title": "Customer Service Representative", "description": "Job SummaryMichaels Stores is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, helping customers find products, and ensuring a fast and friendly checkout experience.Key...
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Customer Service Representative
1 week ago
Hamilton, Ohio, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
2 weeks ago
Hamilton, Ohio, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - Customer Service RepAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key...
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Customer Service Representative
4 weeks ago
Hamilton, Ohio, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
3 weeks ago
Hamilton, Ohio, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
2 days ago
Hamilton, Ohio, United States Applied Industrial Technologies Full timeUnlock Your Potential in Industrial DistributionAre you a customer service enthusiast looking to take your skills to the next level? Do you want to work with a global leader in industrial distribution and make a real impact on customers' lives? Look no further!As a Customer Service Representative at Applied Industrial Technologies, you will be the face of...
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Customer Service Representative
4 weeks ago
Hamilton, Ohio, United States The UPS Store Full timeJob SummaryThe UPS Store is seeking a highly skilled and customer-focused Center Associate to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment and devices.Key ResponsibilitiesDeliver outstanding customer service to...
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Customer Service Representative
3 days ago
Hamilton, Ohio, United States State Farm Insurance Full timeState Farm Insurance **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. **Key Responsibilities:** * Assist customers with inquiries, complaints, and policy changes * Provide accurate and timely information regarding insurance products and services * Process policy applications,...