Clinical Solutions Delivery Consultant

1 week ago

Baltimore, Maryland, United States Philips Full time
About the Role

We are seeking a highly skilled Clinical Solutions Delivery Consultant to join our team at Philips. As a critical care nurse with a strong background in clinical solutions, you will have the opportunity to impact the use, adoption, and optimization of patient monitoring solutions at numerous customer sites.

Key Responsibilities
  • Serve as a clinical resource to patient monitoring customers, providing expert guidance and support to ensure successful implementation and use of our solutions.
  • Work closely with the Philips Field Service organization, sales, and project managers to deliver high-quality clinical services and support.
  • Develop and implement plans to support solution implementation and use from a clinical perspective, ensuring seamless integration with customer workflows.
  • Manage the clinical aspects of an implementation, including assessing workflows, creating education plans, determining custom configurations, and supporting first customer use.
  • Focus on the clinical configuration and education needs of patient monitoring customers in various departments, including critical care, emergency department, perioperative units, telemetry, NICU/PICU, and general care.
  • Understand the clinical implications of technical implementations, including networks and clinical informatics systems.
  • Deliver clinical services to customers that are consultative, advanced, and focused on workflows and clinical optimization.
  • Apply product and clinical knowledge to troubleshoot and solve problems, ensuring timely and effective resolution.
  • Establish and maintain strong working relationships with key internal partners and customers, enabling the success of the implementation team.
Requirements
  • 4+ years of experience in critical care environments.
  • Strong clinical teaching and in-servicing experience.
  • Exceptional communication and presentation skills.
  • Experience with EMRs and networked clinical systems.
  • Flexibility and tolerance of ambiguity.
  • Project management skills.
  • High comfort level with technology and informatics concepts.
  • Detail-oriented and organized.
  • Ability to drive an average of 1-4 hours daily.
  • Ability to be managed remotely.
  • A Bachelor's Degree in Nursing or equivalent (RN); current nursing license is strongly preferred.
  • Ability to travel throughout the assigned region.
About Philips

We are a health technology company dedicated to improving the lives of patients and healthcare professionals around the world. Our mission is to make a meaningful difference in the lives of others, and we are committed to delivering high-quality solutions that meet the evolving needs of our customers.

We offer a comprehensive benefits package, including a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. We are an equal employment and opportunity employer, and we welcome applications from diverse candidates.

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