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Sales Consultant

2 months ago

Baltimore, Maryland, United States Lifeway Mobility Holdings LLC Full time
About Lifeway Mobility Holdings LLC

Lifeway Mobility Holdings LLC is a leading provider of accessibility solutions, dedicated to enabling individuals with accessibility needs to remain in their own homes. Our mission is to provide innovative and effective solutions that promote independence, safety, and comfort.

Job Summary

We are seeking a highly motivated and experienced Sales Consultant to join our team. As a Sales Consultant, you will be responsible for generating leads and referrals, building relationships within the community, and selling our home accessibility solutions to customers.

Key Responsibilities
  • Meet with clients and their families at pre-scheduled appointments to discuss their accessibility needs and provide personalized solutions.
  • Produce referrals to exceed monthly sales quotas for location and territory, ensuring a positive outcome for clients and families.
  • Manage and grow territory key accounts or partners, fostering strong relationships and identifying new business opportunities.
  • Conduct needs assessments of homes and discuss recommendations with clients to enable safe and effective navigation of activities of daily living.
  • Present solutions to clients and customers, demonstrating how our life-changing solutions can be installed into their homes.
  • Utilize Lifeway tools and measurement protocols to determine feasibility of our products and provide accurate estimates and proposals.
  • Handle objections and assist in purchase options, financing, and rental options, ensuring a seamless customer experience.
  • Complete documentation for new clients and work with operations teams to ensure all necessary paperwork is in place for installation.
  • Respond to client questions and concerns, assess client needs, status, and tolerance issues, and provide recommendations as needed.
  • Determine eligibility for any assistance programs and perform other duties as assigned.
Requirements
  • Candidate should have between 3-5 years of sales experience, with some healthcare and/or residential equipment sales preferred.
  • Experience in both B2B and B2C sales, including in-home sales, is highly desirable.
  • Established community relationships, connections, and referrals are essential for success in this role.
  • Proven excellent people and relationship skills, including referral sources, patients, family members, and the general public.
  • Strong ability to present and effectively communicate verbally and in writing.
  • Ability to work well independently and in groups, with a high level of enthusiasm, motivation, and self-starter attitude.
  • Knowledge, understanding, and compliance with local and federal regulations are crucial.
  • Post-secondary school degree is preferred, but not required.
  • Ability and willingness to travel locally and work in ERP and other company software systems.
  • Must maintain company and employee confidentiality at all times and maintain professional boundaries.
  • Ability to remain calm and professional in stressful situations, with excellent time management, problem-solving, and conflict resolution skills.
  • Attention to detail and excellent organization and communication skills are essential.
What We Offer

Lifeway Mobility Holdings LLC offers a comprehensive benefits package, including medical, dental, vision, 401k, employer-paid life and LTD insurance, and some voluntary benefits. We also provide ongoing support, training, and opportunities for growth and development. Our team is dedicated to making a difference in the lives of our customers, and we invite you to join us in this mission.