Marketing Engagement Coordinator

2 weeks ago


Alpine, California, United States Viejas Casino Full time
Job Overview

POSITION SUMMARY

The Marketing Engagement Coordinator provides immediate electronic assistance (voice, text, chat) to the Marketing division, serving as an extension of promotional and advertising initiatives. This role involves engaging in real-time communication regarding promotional offers, events, guest feedback, and follow-up opportunities.

KEY RESPONSIBILITIES
  • Engage with Guests via voice, chat, or text to promote and facilitate participation in events and promotions, aiming to generate RSVPs and enhance guest interactions through effective communication.
  • Collaborate with marketing and advertising teams to share insights and refine strategies for enhanced effectiveness.
  • Initiate outbound communications to Guests using prepared scripts or talking points to introduce products or services.
  • Identify and qualify potential leads by gathering pertinent information and assessing their interests and needs.
  • Develop a comprehensive understanding of Viejas' promotions and events, effectively communicating their features, benefits, and value propositions to prospective guests.
  • Deliver tailored communication to meet the needs and preferences of Guests, driving interest and encouraging RSVPs.
  • Maintain a database of leads and contacts, following up with prospects through subsequent communications to nurture relationships and foster growth opportunities.
  • Accurately record all interactions, sales activities, and customer information for tracking and reporting purposes.
  • Achieve or surpass monthly or quarterly communication targets and quotas established by the company to contribute to overall revenue objectives.
  • Ensure a clean, safe, and hazard-free work environment is upheld.
  • Adhere to all company and departmental policies, procedures, and standard operating guidelines.
  • Perform additional duties as assigned.
COMMITMENT TO SERVICE EXCELLENCE

All Team Members are dedicated to delivering Viejas STYLE Service, a unique approach to hospitality that creates an unforgettable experience for our Guests. As a member of the Viejas team, your commitment to these standards is vital to ensuring that Viejas remains a preferred destination for Guests and Team Members alike.

INTERACTIONS
  • Engage with both internal and external guests.
SUPERVISION
  • This position does not involve supervising other team members.
Required Skills

KNOWLEDGE AND ABILITIES
  • Strong interpersonal skills with the ability to build rapport and establish trust with prospects over the phone.
  • Excellent verbal and written communication skills, capable of articulating product features and benefits persuasively.
  • Goal-oriented mindset with a proven track record of meeting or exceeding sales targets.
  • Ability to communicate in multiple languages is preferred.
  • Ability to thrive in a professional, high-pressure environment while maintaining positive interpersonal skills and a constructive attitude.
  • Capacity to multitask and perform well under stress.
  • Self-starter with the ability to adapt to change.
  • Availability to work flexible hours, including days, evenings, weekends, and holidays.
Required Experience

EDUCATION/CERTIFICATION
  • High school diploma or general education degree (GED).
EXPERIENCE
  • Must be at least 21 years of age.
  • 1 to 3 years of relevant experience and/or training.
  • Experience in guest service, gaming, and/or special events is preferred.


  • Alpine, California, United States Viejas Casino Full time

    Job OverviewPOSITION SUMMARYThe Marketing Engagement Coordinator serves as a vital link in providing immediate electronic assistance (voice, text, chat) to the Marketing division, functioning as an integral part of promotional and advertising initiatives. This role involves active two-way communication regarding promotional offers, events, guest feedback,...


  • Alpine, California, United States Viejas Casino Full time

    Job OverviewThe Marketing Communications Coordinator plays a pivotal role in providing immediate electronic assistance (voice, text, chat) to the Marketing department, serving as an integral part of advertising and promotional communication initiatives. Key ResponsibilitiesEngage in live, two-way dialogues regarding promotional offers and events, addressing...


  • Alpine, California, United States HCL Technologies Full time

    Position Overview: We are seeking a dynamic leader to drive HCL Technologies' growth through strategic initiatives and complex business engagements. The ideal candidate will be responsible for: Revenue Generation: Spearheading efforts to secure and finalize substantial business contracts that contribute to HCL's financial success. Practice Development:...


  • Alpine, California, United States Viejas Casino Full time

    Job OverviewGENERAL SUMMARYOversees the retail sales operations, including the planning, direction, and coordination of staff activities. Conducts cost analyses for product offerings, merchandising, shelving, and inventory management. Ensures that all team members deliver exceptional service, and that pricing strategies are optimized to enhance sales and...


  • Alpine, California, United States Vieja Casino & Resort Full time

    Position OverviewThe Beverage Operations Supervisor plays a crucial role in managing the bar services and leading the team during designated shifts. This position is responsible for:Team Leadership: Directing and coordinating the efforts of bar staff to ensure smooth operations.Operational Management: Establishing and implementing effective strategies to...


  • Alpine, California, United States HIDSONS LTD Full time

    Position Overview:As a Parts Sales Executive at HIDSONS LTD, you will play a crucial role in our sales operations within the automotive sector. Key Responsibilities:- Engage confidently with clients and prospects in a dynamic telesales environment.- Collaborate effectively with team members to meet and exceed individual and collective sales targets on a...


  • Alpine, California, United States Viejas Casino Full time

    Job SummaryThe Housekeeping Manager is responsible for overseeing the daily operations of the Hotel Operations Housekeeping Department at Viejas Casino. This role requires a strong leader who can manage a team, ensure high standards of cleanliness and safety, and maintain a positive guest experience.Key ResponsibilitiesTeam Management: Plan, manage, and...


  • Alpine, California, United States Viejas Casino Full time

    Job SummaryWe are seeking a highly skilled and experienced Bar Operations Manager to join our team at Viejas Casino. As a key member of our management team, you will be responsible for overseeing the bar operations and team members on assigned shifts.Key ResponsibilitiesLeadership and ManagementProvide hands-on training to staff on expectations and...


  • Alpine, California, United States Tapestry Full time

    Temporary Sales AssociateCompany: Tapestry, Inc.The role of a Sales Associate is vital to the overall success and efficiency of the store, requiring a strong commitment to our brand values while engaging with customers and driving sales results. This position involves upholding Tapestry's Service and Selling Models, ensuring a positive initial interaction,...


  • Alpine, California, United States Viejas Casino Full time

    Job OverviewGENERAL SUMMARYThe Cage Cashier is responsible for performing a variety of tasks to ensure the precise, secure, and efficient management of all cash transactions, including cash, coins, chips, credit card transactions, and check cashing, while adhering to relevant governmental regulations, casino policies, and departmental procedures.CORE...

  • Gaming Cage Cashier

    2 weeks ago


    Alpine, California, United States Viejas Casino Full time

    Job OverviewGENERAL SUMMARYThe Gaming Cage Cashier is responsible for executing various tasks to guarantee precise, secure, and efficient management of all cash transactions (including cash, coins, chips, credit card transactions, and check cashing) while adhering to relevant governmental regulations, casino policies, and procedures, including Title 31...


  • Alpine, United States Viejas Casino Full time

    Job DescriptionGENERAL SUMMARY The Marketing Communications Specialist offers real-time electronic support (voice, text, chat) to the Marketing team, acting as an extension of advertising and marketing communication efforts. They engage in live two-way communication of advertising and promotional offers, interacting with Guests on topics like event offers,...

  • Vault Coordinator

    5 days ago


    Alpine, United States VIEJAS CASINO & RESORT Full time

    Job SummaryThe Cage Supervisor is responsible for supervising and coordinating the duties of team members engaged in handling cash in the cages and vaults. This role ensures sufficient cash and cash equivalent in appropriate denominations is available for guests.Key ResponsibilitiesComply with and ensure that staff follow all governmental laws and...


  • Alpine, Texas, United States Sul Ross State University Full time

    Position Overview: Oversee and direct the activities of the Talent Search Program within a secondary educational setting. Engage with high school students, district educators, and administrative staff to facilitate program initiatives. Organize and conduct regular meetings with participants to foster communication and collaboration.This role is pivotal in...


  • Alpine, Texas, United States Sul Ross State University Full time

    Position Overview: Oversee and direct the activities of the Talent Search Program within a secondary educational setting. Engage collaboratively with high school students, educational staff, and faculty to facilitate program initiatives. Organize and conduct regular meetings with program participants to ensure effective communication and support.This role...


  • Alpine, Texas, United States Sul Ross State University Full time

    Position Overview: Oversee and direct the operations of the Talent Search Program within a secondary educational setting. Engage collaboratively with high school students, educational staff, and faculty to facilitate program-related events. Organize and conduct regular meetings with participants to ensure effective communication and support.This role is...


  • Alpine, Texas, United States Bronwick LLC Full time

    Bronwick LLC is dedicated to connecting exceptional talent with esteemed organizations. We are in search of a Logistics Operations Supervisor who will take charge of the company's operational activities and ensure the successful execution of all contracts with clients. The Logistics Operations Supervisor will play a pivotal role in developing the local...


  • Alpine, Texas, United States Bronwick Recruiting and Staffing Full time

    Job OverviewBronwick Recruiting and Staffing is dedicated to connecting exceptional talent with esteemed organizations.We are currently seeking a Logistics Operations Supervisor who will be accountable for overseeing the operational activities of the organization. This role will involve managing the execution of various contracts and ensuring seamless...


  • Alpine, United States InsideHigherEd Full time

    Job Summary:The Dean of the College of Humanities and Sciences at Sul Ross State University is responsible for overseeing the academic programs and departments within the college. This includes budget preparation, class scheduling, and degree plan fulfillment. The Dean will also evaluate and revise academic programs, coordinate institutional effectiveness,...


  • Alpine, United States InsideHigherEd Full time

    Job Summary:The Dean of the College of Humanities and Sciences at Sul Ross State University is responsible for overseeing the academic and administrative activities of the college. This includes preparing budgets, managing departmental finances, reviewing class scheduling, and approving degree plans for students.Key Responsibilities:Oversee the activities of...


  • Alpine, United States InsideHigherEd Full time

    Job Summary:The Dean of the College of Humanities and Sciences at Sul Ross State University is responsible for overseeing the academic programs and departments within the college. This includes preparing budgets, reviewing class scheduling, and evaluating academic programs and curricula.Key Responsibilities:Oversee the activities of departments within the...


  • Alpine, United States Viejas Casino & Resort Full time

    Table Games Shift ManagerKey responsibilities include:Overseeing gaming integrity and adherence to established protocols and regulationsOptimizing profitability through strategic scheduling and table oversightCollaborating with Marketing and Player Engagement to enhance guest attractionAssessing, mentoring, and nurturing the performance of Table Games...

  • Cage Supervisor

    6 days ago


    Alpine, United States VIEJAS CASINO & RESORT Full time

    Job SummaryThe Cage Supervisor is responsible for supervising and coordinating the duties of team members engaged in handling cash in the cages and vaults. This role ensures sufficient cash and cash equivalent in appropriate denominations is available for guests.Key ResponsibilitiesComply with and ensure that staff follow all governmental laws and...


  • Alpine, United States VIEJAS CASINO & RESORT Full time

    Job Title: Table Games Supervisor II at Viejas Casino Overview: The Table Games Supervisor II is responsible for overseeing the operations of various table games, assessing dealer performance, and delivering training on operational standards. Key duties include monitoring game activities, ensuring adherence to regulations, maintaining game integrity,...


  • Alpine, United States VIEJAS CASINO & RESORT Full time

    GENERAL OVERVIEW The Cage Operations Supervisor is responsible for overseeing and coordinating the activities of team members involved in cash handling within the cages and vaults. This role ensures that adequate cash and cash equivalents are available in suitable denominations for guests. Under the guidance of the Cage Shift Manager, this position...


  • Alpine, United States VIEJAS CASINO & RESORT Full time

    Job Title: Table Games Supervisor II at Viejas Casino Overview: The Table Games Supervisor II is responsible for overseeing a variety of table games, assessing dealer performance, and delivering training on operational expectations. Key duties include monitoring game activities, ensuring adherence to regulations, maintaining game integrity, evaluating...


  • Alpine, United States VIEJAS CASINO & RESORT Full time

    Job Title: Table Games Supervisor II at Viejas Casino Overview: The Table Games Supervisor II is responsible for overseeing the operations of various table games, assessing dealer performance, and providing essential training on operational standards. Key duties include monitoring game activity, ensuring adherence to regulations, maintaining game...


  • Alpine, United States AZOVA INC Full time

    Job DescriptionAzova is a rapidly growing, innovative digital health technology company based in the United States. Our mission is to positively impact the changing medical needs of today by providing a comprehensive Digital Health platform.We are a team of accomplished clinical and technology professionals working together to revolutionize the Digital...


  • Alpine, United States AZOVA INC Full time

    About Azova Inc.Azova Inc. is a rapidly growing digital health tech company that positively impacts the changing medical needs by providing a comprehensive Digital Health platform.We are an accomplished organization of committed clinical and technology professionals working to revolutionize the Digital Health world. Our technology is transforming the way we...

  • Supervisor of Cage

    1 month ago


    Alpine, United States VIEJAS CASINO & RESORT Full time

    GENERAL SUMMARY Supervises and coordinates the duties of team members engaged in handling cash in the cages and vaults.Ensures sufficient cash and cash equivalent in appropriate denominations is available for guests.Under the direction of the Cage Shift Manager evaluates, rewards, and disciplines team members. Resolves problems and issues as they arise. ...


  • Alpine, New Jersey, United States Schools (Government) Full time

    Position Overview This role involves providing essential support within an educational environment, adhering to established guidelines and school policies under the supervision of teaching staff. The position may entail coordinating activities with other support personnel to enhance the educational experience. Key Responsibilities Assist teachers in...