Associate Operations Manager

1 week ago


Lanham, Maryland, United States Maryland - KFC Full time

Company Overview

Maryland - KFC is a prominent franchise organization in the Quick Service Restaurant sector. We pride ourselves on being a dynamic and fast-paced company dedicated to achieving exceptional profitability. Our team is composed of a diverse group of individuals united by a shared passion for food, growth, and collaboration. We believe that while skills can be cultivated, passion is inherent. With your enthusiasm, we provide the necessary tools and training to help you excel in your career.

Position Summary

As an Assistant Manager at Maryland - KFC, you will play a crucial role in supporting the Restaurant General Manager with daily operations and ensuring adherence to company standards across all operational aspects. This encompasses food preparation and service, customer engagement, restaurant upkeep, inventory oversight, and team leadership, all aimed at delivering the highest quality products and services to our customers.

In this role, you will also gain valuable insights and experience in business operations and management, with the potential to advance to a Restaurant General Manager position.

What We Offer

  • 401k plan with company matching
  • Positive and enjoyable work culture
  • Scholarship opportunities
  • Leadership training programs
  • Flexible working hours
  • Work-life balance initiatives
  • Eligibility for bonuses
  • Comprehensive healthcare benefits
  • Paid time off
  • Paid training sessions
  • Flexible scheduling options

Key Responsibilities

  • Promote a positive and collaborative workplace
  • Assist in guiding the restaurant team towards achieving performance goals
  • Ensure excellent guest experiences through friendly service, cleanliness, and quality meals
  • Support the development of team members through onboarding and training
  • Collaborate with the Restaurant General Manager to drive business growth

Required Skills and Qualifications

  • Exemplifies high standards and a results-oriented approach
  • Demonstrates a sense of ownership regarding business outcomes
  • Effectively mentors and coaches team members, taking pride in all responsibilities
  • Thrives in a fast-paced environment, valuing customer service, food quality, and guest satisfaction

Essential Requirements

  • Must be at least 18 years old and possess a valid driver's license
  • Must successfully pass a criminal background check and be able to work alongside minors
  • Minimum of 2 years of experience in restaurant management
  • Reliable transportation to and from work is required
  • Authorized to work in the United States

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