Life Operations Workflow Management Coordinator

6 days ago


Vergennes, Vermont, United States National Life Group Full time
Job Summary

We are seeking a highly skilled Workflow Operations Specialist to join our team at National Life Group. As a key member of our operations team, you will be responsible for managing day-to-day workflow, adjusting resource allocations as needed, and ensuring seamless customer experiences.

Key Responsibilities
  • Manage and optimize workflow processes to meet customer expectations and drive business growth.
  • Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
  • Analyze complex data sets to drive fact-based solutions and inform business decisions.
  • Develop and implement creative solutions to improve workflow efficiency and reduce bottlenecks.
  • Communicate effectively with stakeholders to ensure seamless workflow and customer satisfaction.
  • Maintain a deep understanding of distribution partners, strategic goals, and critical closes/contests to inform resource planning and allocation.
  • Participate in cross-collaborative projects to drive business momentum and ensure forward-thinking solutions.
Requirements
  • Bachelor's degree preferred, with 3-5 years of relevant work experience.
  • Life Insurance industry experience required.
What We Offer

At National Life Group, we offer a competitive total rewards package, including a 401(k) retirement plan match, medical, dental, and vision insurance, a company-funded wellness account, 10 paid holidays, a generous paid time-off plan, 6 weeks of paid parental leave, and 6 weeks of paid family leave after a year of full-time employment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about workflow optimization and customer satisfaction, we encourage you to apply for this exciting opportunity.



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