Program Implementation Coordinator

1 week ago


Vergennes, Vermont, United States Minol USA Full time
Job Title: Program Implementation Coordinator

Overview: Manage the initiation of new agreements, establish fundamental system configurations, and synchronize all elements necessary for a successful program launch.

  • Key Responsibilities:
    • Monitor timelines and advancement of all setup locations and oversee installation developments.
    • Consistently update all stakeholders, both internal and external, on progress.
    • Examine all incoming new agreements, renewals, service modifications, and additions.
    • Facilitate and oversee the progression of all stages.
    • Precisely track and report on status updates.
    • Configure program parameters in UBS, encompassing stages such as initial outreach, contract assessment, training, system configuration, compliance, metering, and pre-invoicing.

Required Competencies: To excel in this position, an individual should exhibit the following skills:

  • Analytical Skills: Gathers and investigates data; utilizes intuition and experience to enhance data; designs workflows and procedures.
  • Creative Design: Develops innovative solutions; translates concepts and information into visual representations. Shows meticulous attention to detail.
  • Problem-Solving Abilities: Ensures accurate setup of agreements and service rates, invoicing; applies reasoning even in emotionally charged situations.
  • Project Management Expertise: Formulates project plans; coordinates initiatives; communicates modifications and progress; completes projects within deadlines and budget; manages team activities effectively.
  • Technical Proficiency: Evaluates personal strengths and weaknesses; seeks training and development opportunities; aims to continuously enhance knowledge and skills; shares expertise with colleagues.
  • Customer Relations: Engages directly with clients (owners and management) and internal personnel.
  • Interpersonal Skills: Focuses on conflict resolution, maintains confidentiality, listens attentively, manages emotions, remains receptive to others' ideas, and embraces new approaches.

About Minol USA: Minol / ZENNER is a leading provider in Metering, Billing, Conservation, and Energy Management with a global footprint. With a workforce of 2,500 and 32 offices worldwide, our organization is celebrated for its cutting-edge technologies that facilitate the billing of gas, electric, water, and heating expenses. Our international team processes over 5.4 million bills annually for 30,000 clients, establishing us as a frontrunner in utility billing services. Minol USA and ZENNER USA are pivotal entities operating within the United States, delivering high-quality solutions across diverse industries and markets.



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