Process Improvement Lead
6 days ago
We are seeking a highly skilled Process Improvement Lead to join our team at Jacobs, supporting North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). As a key member of our organization, you will be responsible for enhancing key business processes to efficiently and effectively scale impact and support our critical mission.
Key Responsibilities- Oversee the creation, management, and refinement of all organizational processes.
- Support business plan development across technical and non-technical disciplines.
- Ensure Program AS9115 compliance by maintaining a process hierarchy, chairing process review boards, and supporting the local Business Management System development.
- Identify opportunities for process improvement and recommend solutions to senior leadership.
- Design automated workflows and tools to streamline organizational operations.
- Coordinate projects with managers and staff.
- Promote a culture of continuous improvement.
- Work closely with the Performance Management Team (MA/QA) to ensure holistic process lifecycle management across the contract.
- Capture and analyze metrics to support evaluation of process effectiveness.
- 5 years directly related experience leading teams and prioritizing resources across multiple complex projects.
- 7 years general work experience.
- Experience managing of ISO9001 or CMMI level 2 or above program.
- Experience as a quality management representative or management system representative.
- Lean Six Sigma Green Belt certification.
- Experience conducting high-visibility briefings and reviews with senior management.
- Experience with DoD contracts.
- Project Management Professional (PMP) Certification.
- Experience in an Information Technology Services environment.
- Experience interfacing between technical and non-technical leadership to achieve organizational objectives.
- Lean Six Sigma Black Belt.
Jacobs is a global leader in providing technical, professional, and scientific services to the aerospace, defense, and intelligence communities. We are committed to delivering innovative solutions that meet the evolving needs of our customers.
This position will be filled and work onsite in Colorado Springs, CO. Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as one of our teammate companies.
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