Legal Operations Manager

2 weeks ago


Miami FL USA, United States PeopleShare Inc Full time
Job Title: Legal On-Site Supervisor

Are you looking for a challenging role that combines business operations with leadership skills? We have an exciting opportunity for a Legal On-Site Supervisor to join our team at PeopleShare Inc.

Job Summary:

As a Legal On-Site Supervisor, you will be responsible for managing the daily operations of a small to medium-sized site, overseeing a small team, and ensuring the quality of operations. You will also be responsible for assessing talent, staff career development, and conducting performance management activities.

Key Responsibilities:
  • Manage total production labor percentages by achieving percentage of production worker labor and quality control labor established by the company.
  • Improve quality of operations while consistently applying effective implementation and management of RICOH Service Excellence tools.
  • Create and maintain a customer-focused environment with regular end-user feedback and customer satisfaction surveys.
  • Ensure the quality of operations for shift by assisting in the achievement of goals in Audit and Deadline standards and compliance.
  • Ensure that location is properly staffed by matching employee skills and equipment with production demands.
  • Motivate employees and recognize their accomplishments in a timely manner.
Requirements:
  • 3-5 years of work experience in a related field (B2B and/or technical).
  • Previous 2 years of managerial work experience strongly preferred.
  • Previous 3-5 years Customer facing work experience required.
  • Demonstrated high level knowledge and understanding of technology.
  • Off 360 proficient user.
Physical Requirements:

Walking, Lifting, bending, and twisting. Will be standing and walking throughout the day. Dress code is Business casual. No jeans, T-shirts or tennis shoes. Ideal candidate must be vaccinated.

PeopleShare Inc is an equal opportunities employer and welcomes applications from all qualified candidates.



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