Operations Manager

2 weeks ago


North Miami Beach, Florida, United States KEW Legal Full time
Operations Manager Job Description

KEW Legal is seeking an experienced Operations Manager to lead and optimize our legal operations. As a key member of our team, you will play a crucial role in streamlining processes and ensuring the smooth functioning of our office.

Key Responsibilities:
  • Administration of Key Business Systems: Develop and implement strategies to promote the Firm's mission, create and maintain key systems, and oversee the creation and review of internal policies, external policies, procedures, checklists, templates, and scripts.
  • Finance and Accounting: Oversee financial systems, including time-tracking, billing, trust account management, collections, bookkeeping, expense management, accounts payable, and payroll. Plan and implement the Firm's annual budget and monitor financial statements and key financial reports.
  • Timekeeping and Billing: Monitor the workflow pipeline, design workflow processes and systems, and review Firm SKUs and workflows for efficiency, profitability, and staff capacity.
  • Human Resources Management: Ensure the Office Manager's recruitment, hiring, onboarding, and training of Firm employees, including administrative and cultural aspects of attorney recruitment and hiring.
  • Facilities/Workplace Management: Oversee strategic planning for the physical plant, liaise between the Firm and the landlord, and ensure the Firm's emergency preparedness and disaster recovery protocols.
  • Marketing: Create, develop, implement, and maintain the Firm's Marketing Plan, liaise with marketing vendors, and participate in marketing and networking events.
Qualifications:
  • Knowledge of law office administrative processes, personnel and facilities management, administrative functions, process development and implementation, case workflow, etc.
  • Knowledge of general budgeting and accounting procedures, systems, terms, concepts, and policies.
  • Knowledge of accounting issues specific to law firms, including time and billing systems, collection procedures, trust management.
  • Knowledge of human resource management systems, strategies, policies, and procedures, as well as applicable federal and state laws.
  • Attention to detail, robust writing, grammar, and proofing skills.
  • Highly organized, ability to multi-task proficiently.
  • Positive, friendly, and professional interpersonal skills in working with employees, clients, attorneys, firm personnel, vendors, etc.
  • Must be able to work under the direction of the Owner and be willing to contribute by performing any task needed.
  • Able to exercise high levels of discretion, confidentiality, sensitivity, and integrity.
  • Able to follow directions, Firm policies, and procedures.
  • Able to perform sedentary desk work as well as duties requiring standing, bending, and stooping; able to lift 20-25 lbs.
  • 7+ years' experience in management in a law firm.
  • Proficient in Word, Excel, PowerPoint, Outlook, Adobe Acrobat.
  • High-school diploma and college degree required.

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