Technical Account Manager
1 day ago
We are seeking a highly skilled Technical Account Manager to join our team at Amazon Web Services, Inc. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our customers, helping them to achieve the best possible outcomes from our cloud services.
Key Responsibilities- Provide technical expertise and guidance to customers on the use of AWS services
- Develop and execute strategies to drive customer adoption and use of AWS services
- Collaborate with cross-functional teams to identify and address customer needs
- Develop and maintain strong relationships with customers to understand their business and technical needs
- Stay up-to-date with the latest AWS services and features, and provide recommendations to customers on how to leverage them
- 5+ years of experience in a technical role, with a strong understanding of cloud computing and AWS services
- Proven track record of providing technical guidance and support to customers
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders
- Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions
- Current, active US Government Security Clearance of TS/SCI with Polygraph
- 7+ years of experience in a technical role, with a strong understanding of cloud computing and AWS services
- Experience in a 24x7 operational services or support environment
- Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)
Amazon Web Services, Inc. is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value diversity and inclusion, and are committed to creating a workplace where everyone feels welcome and valued. We believe that our differences are what make us stronger, and we strive to create a culture of inclusion that empowers us to be our best selves.
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