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Sales Engineer
2 months ago
About Us
EarthCam is a leading provider of webcam content, technology, and services. Our company has been at the forefront of the industry since 1996, offering live-streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management. Our innovative solutions empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data.
Our Mission
We are seeking a highly skilled and dedicated Sales Engineer to join our team. As a Sales Engineer, you will play a critical role in driving sales growth and delivering exceptional customer experiences.
Key Responsibilities
- Monitor and manage data entry for lead generation processes
- Oversee and deliver reporting on sales pipeline and lead status
- Manage email workflow for new client onboarding, and create follow-up schedules
- Maintain consistent check-ins with clients through project completion
- Communicate client requests internally to ensure timely responses for meeting requests and EarthCam University class applications
- Capture and document positive client feedback, and request permissions for marketing and PR use
- Maintain weekly reporting for clients who use third-party software integration
- Track positive and negative product feedback and escalate relevant issues to product management team
Requirements
About You
- Able to work independently and see tasks through to completion
- Comfortable working as part of a team
- A good communicator – both verbally and in writing
- Work well under pressure in a fast-paced environment
- Detail-oriented and organized
- A problem solver
Qualifications
- Bachelor's Degree in Computer Science, Engineering, or Information Systems, Technology is preferred
- Experience in sales and the technology field
- Strong communication, interpersonal, customer service, and sales skills
- The ability to relate technical information to nontechnical customers
- Excellent technical and problem-solving skills
What We Offer
At EarthCam, we offer a comprehensive benefits package, including:
- Health insurance (Single coverage 100% paid for by company)
- Dental and vision insurance
- 401K Plan (with aggressive company matching)
- Paid time off, plus paid holidays
- Regular free breakfasts, lunches, and snacks
- Bicycles to ride around campus
- Team BBQs and annual company Olympics