Security Product Specialist
2 months ago
About EarthCam Inc.
EarthCam Inc. is a leading provider of webcam content, technology, and services. Founded in 1996, the company has established itself as a global leader in the industry.
Job Summary
We are seeking a highly skilled and experienced Security Product Specialist to join our team. The ideal candidate will have a strong background in security protocols and procedures, as well as experience with relevant technology and equipment.
Key Responsibilities
- Define and supervise EarthCam's growing security monitoring service
- Devise strategies for the product's evolution and oversee the implementation of new features
- Drive competitive research and analyze market and technology trends
- Collaborate with engineering teams to clarify requirements and define specifications
- Partner with sales team to understand clients' monitoring objectives and meticulously craft security solutions unique to their site
- Maintain an open line of communication with all internal and external team members
- Work together with product development teams to create products according to technical specification
- Collaborate with marketing and new business teams to create go-to-market strategy
- Work alongside Field Services staff to ensure security installations meet specifications
- Perform video calls with clients to ensure success with each security solution
- Collect client feedback about performance for continuous improvement and research
- Prioritize bug fixes and feature additions and assign tasks to R&D and Programming teams
Requirements
- Passionate about technology
- Driven to advance the state of IT through virtualization
- Thrive on interpersonal interactions with staff, colleagues, cross-functional teams, and third-party agencies
- A communicator with excellent written and verbal skills
- A strategist who can capture and articulate customer problems and translate those into actionable solutions
- A product owner who can strategize and provide a clear and achievable roadmap for customer success
Qualifications
- Bachelor's Degree in Computer Science, Engineering, or Information Systems
- Experience using relevant technology and equipment (e.g. CCTV)
- Knowledge of security protocols and procedures
- Understanding of budgeting and statistical data analysis
- Experience or understanding of sub-contracting/vendor management
What We Offer
- Excellent salaries and bonuses
- Benefits package including health insurance, dental and vision insurance, 401K Plan, paid time off, and regular free meals
- Constant opportunities for development and growth
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