Security Product Specialist

2 months ago


Saddle River, New Jersey, United States EarthCam Inc Full time

About EarthCam Inc.

EarthCam Inc. is a leading provider of webcam content, technology, and services. Founded in 1996, the company has established itself as a global leader in the industry.

Job Summary

We are seeking a highly skilled and experienced Security Product Specialist to join our team. The ideal candidate will have a strong background in security protocols and procedures, as well as experience with relevant technology and equipment.

Key Responsibilities

  • Define and supervise EarthCam's growing security monitoring service
  • Devise strategies for the product's evolution and oversee the implementation of new features
  • Drive competitive research and analyze market and technology trends
  • Collaborate with engineering teams to clarify requirements and define specifications
  • Partner with sales team to understand clients' monitoring objectives and meticulously craft security solutions unique to their site
  • Maintain an open line of communication with all internal and external team members
  • Work together with product development teams to create products according to technical specification
  • Collaborate with marketing and new business teams to create go-to-market strategy
  • Work alongside Field Services staff to ensure security installations meet specifications
  • Perform video calls with clients to ensure success with each security solution
  • Collect client feedback about performance for continuous improvement and research
  • Prioritize bug fixes and feature additions and assign tasks to R&D and Programming teams

Requirements

  • Passionate about technology
  • Driven to advance the state of IT through virtualization
  • Thrive on interpersonal interactions with staff, colleagues, cross-functional teams, and third-party agencies
  • A communicator with excellent written and verbal skills
  • A strategist who can capture and articulate customer problems and translate those into actionable solutions
  • A product owner who can strategize and provide a clear and achievable roadmap for customer success

Qualifications

  • Bachelor's Degree in Computer Science, Engineering, or Information Systems
  • Experience using relevant technology and equipment (e.g. CCTV)
  • Knowledge of security protocols and procedures
  • Understanding of budgeting and statistical data analysis
  • Experience or understanding of sub-contracting/vendor management

What We Offer

  • Excellent salaries and bonuses
  • Benefits package including health insurance, dental and vision insurance, 401K Plan, paid time off, and regular free meals
  • Constant opportunities for development and growth


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