Product Specialist
4 weeks ago
EarthCam is the global leader in providing webcam content, technology, and services. We are seeking a technical and client-centric Security Solutions Strategist to join our growing team.
Responsibilities:- Define and supervise EarthCam's growing security monitoring service
- Devise strategies for the product's evolution and oversee the implementation of new features
- Drive competitive research and analyze market and technology trends
- Collaborate with engineering teams to clarify requirements and define specifications
- Partner with sales team to understand clients' monitoring objectives and meticulously craft security solutions unique to their site
- Maintain an open line of communication with all internal and external team members
- Work together with product development teams to create products according to technical specification
- Collaborate with marketing and new business teams to create go-to-market strategy
- Work alongside Field Services staff to ensure security installations meet specifications
- Perform video calls with clients to ensure success with each security solution
- Collect client feedback about performance for continuous improvement and research
- Prioritize bug fixes and feature additions and assign tasks to R&D and Programming teams
- Passionate about technology
- Driven to advance the state of IT through virtualization
- Thrive on interpersonal interactions with staff, colleagues, cross-functional teams, and third-party agencies
- A communicator with excellent written and verbal skills
- A strategist who can capture and articulate customer problems and translate those into actionable solutions
- A product owner who can strategize and provide a clear and achievable roadmap for customer success
- Bachelor's Degree in Computer Science, Engineering, or Information Systems, Technology is preferred
- Experience using relevant technology and equipment (e.g. CCTV)
- Knowledge of security protocols and procedures is a plus
- Understanding of budgeting and statistical data analysis
- Experience or understanding of sub-contracting/vendor management
- Health insurance (Single coverage 100% paid for by company)
- Dental and vision insurance
- 401K Plan (with aggressive company matching)
- Paid time off, plus paid holidays
- Regular free breakfasts, lunches, and snacks
- Bicycles to ride around campus
- Team BBQs and annual company Olympics
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Product Security Specialist
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Upper Saddle River, New Jersey, United States EarthCam Full timeJob DescriptionAt EarthCam, we are seeking a highly skilled and technical Security Product Specialist to join our growing team.The ideal candidate will have a passion for technology and a drive to advance the state of IT through virtualization.The Security Product Specialist will be responsible for defining and supervising EarthCam's growing security...
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