Bilingual Collections Specialist
6 days ago
**Job Summary**
Qualified Staffing is seeking a highly skilled Bilingual Collections Specialist to join our team. As a key member of our financial recovery team, you will be responsible for managing the financial collection department, ensuring timely payment from clients, and adhering to company policies and regulations.
Key Responsibilities:
- Locate and notify clients of delinquent accounts by mail, telephone, or personal visits to solicit payment
- Arrange for debt repayment or establish repayment schedules based on clients' financial situations
- Answer client questions regarding problems with their accounts
- Develop collections methods that consistently lead to achieving or exceeding company financial goals
- Work closely with team members to create ways to bring in revenue and find success as a group
- Solve problems quickly and create resolutions that bring in revenue on a regular basis
Requirements:
- This position requires a high school diploma or GED
- Bilingual - English and Spanish is required
- Proficient with database software and Microsoft Office Suite
- Ability to overcome obstacles and get results
- Strong communication and negotiation skills
- Previous customer service experience preferred
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