Revenue Assurance Specialist

1 week ago


Auburn Hills, Michigan, United States MERSINO DEWATERING LLC Full time
Job Overview

Founded in 1988, Mersino Dewatering LLC is a comprehensive provider of pumping services, contract dewatering, one-pass trenching, power generation, and drilling solutions. Our workforce is our greatest asset, and we are committed to fostering a culture that promotes exceptional customer service. Whether addressing a planned project or responding to an urgent situation, Mersino tackles challenges with skill, equipment, and dedicated service. We are experts in managing water.

Reporting Structure: Reports to the Shared Services Director - Accounting

Position Summary

The primary role of the Revenue Assurance Specialist is to safeguard and enhance operating margins while optimizing Days Sales Outstanding (DSO) through precise and prompt billing practices. This position involves collaborating with the Billing Team to guarantee that Mersino customers receive accurate invoices consistently, while also ensuring that the invoicing process adheres to internal controls for financial integrity and uniformity. Additionally, the Revenue Assurance Specialist will contribute as both a team member and an individual contributor to the overall success of the team.

Key Responsibilities

  • Maintain a relentless focus on accurate billing and rectifying discrepancies to maximize operational profitability, ensuring all invoices are thoroughly reviewed and correct before dispatching to customers.
  • Assist in the integration and maintenance of robust internal control measures related to billing applications to protect company assets.
  • Support the training and communication of billing policies and procedures to all personnel within the reporting structure.
  • Help establish billing policies and procedures, ensuring proper training and compliance through follow-up and oversight to guarantee consistent performance across all locations.
  • Conduct regular audits of projects to ensure that appropriate billing documentation is collected across all branches.
  • Monitor, record, and report on all daily customer payments and credits.
  • Oversee the company's Accounts Receivable; initiate collection calls as necessary following standard company protocols.
  • Collaborate with the Collections and Sales Teams to address customer inquiries and complaints regarding invoicing.
  • Maintain comprehensive customer records, including all necessary documentation.
  • Communicate promptly with leadership regarding escalations and billing concerns.
  • Keep accurate records in accordance with company standards.
  • Perform additional tasks and responsibilities as required and requested.
  • Ensure that The Mersino Way serves as a guiding principle in all daily activities.

Qualifications

  • Bachelor's degree in finance or a related field is preferred.
  • Prior experience in billing, finance, or similar fields is advantageous.
  • Experience in data entry is essential.
  • Familiarity with standard accounting practices is required.
  • Ability to prioritize tasks and manage multiple responsibilities effectively.
  • Training and auditing skills are desirable.

Specific Expectations

  • Detail-oriented with strong analytical skills.
  • Exceptional internal and external customer service abilities.
  • Capacity to work collaboratively with others.
  • Adept at multitasking in a dynamic environment.
  • Excellent written and verbal communication skills.
  • Highly self-motivated, capable of performing tasks with minimal supervision.
  • Strong time management and organizational skills.
  • Physical ability to perform tasks that may require walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this role. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Mersino is an Equal Opportunity Employer.



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