Patient Access Coordinator

3 days ago


GondrecourtleChâteau, Grand Est, United States Fairview Health Services Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Fairview Health Services. As a Patient Access Specialist, you will play a critical role in ensuring the smooth registration and scheduling process for our patients.

Key Responsibilities
  • Complete the financial clearance process for patients, including scheduling and registration activities, insurance eligibility, and point-of-service collections.
  • Provide exceptional customer service to patients, families, and other customers, ensuring a welcoming environment and delivering an exceptional experience.
  • Articulate information clearly to patients, guarantors, and family members, ensuring they have clear expectations of their visit and understand their responsibilities.
  • Coordinate phone consults for providers and facilitate transfers to other facilities as needed.
  • Answer phones, fax, copy, and print documents, and direct phone calls from interdisciplinary departments to the appropriate staff in a timely manner.
Requirements
  • One or more years of customer service experience and applicable computer knowledge and skills.
  • Post-secondary education preferred.
  • One or more years of experience in a clinical setting with registration experience preferred.
  • Previous Epic experience preferred.
About Fairview Health Services

Fairview Health Services is an award-winning nonprofit health care system with over 24,000 employees and 2,300 aligned physicians. We provide exceptional, coordinated health care to our patients and community, and we are committed to delivering great value through higher quality, better experience, and lower cost.

We are proud to be an academic health system, partnering with the University of Minnesota to advance research and education in healthcare. Our employees are dedicated to providing exceptional care to each patient, every day, and we are committed to our values of dignity, integrity, service, and compassion.

Join us in our mission to transform healthcare and make a difference in the lives of our patients and community.



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