Salesforce Solutions Analyst III

2 weeks ago

Bethesda, Maryland, United States ZoomInfo Technologies LLC Full time

At ZoomInfo Technologies LLC, we foster an environment that promotes creativity, values innovation, encourages teamwork, demands accountability, and celebrates achievements. We appreciate a proactive, initiative-driven mindset and are committed to helping you unlock your full potential. One significant decision can transform your career. Flourish with us at ZoomInfo Technologies LLC.

Within our organization, collaboration is inherent, and you will be welcomed by a team of exceptionally intelligent, skilled, and motivated professionals who will assist you in defining your new best.

You will encounter opportunities for both personal and professional growth as you advance your career. We believe that our employees enjoy their work and take pride in being part of our mission.

You are an ideal candidate for our team if you are determined to succeed, seek out challenges, and have a passion for achieving results. We invite you to join our team of change-makers who are dedicated to winning together.

Key Responsibilities:

  • Collaborate with global business stakeholders to proactively identify, drive, and implement enhancements, improvements, and system customizations that address business requirements.
  • Work alongside the internal Salesforce development team to enhance existing systems and introduce new functionalities.
  • Configure both new and existing Salesforce features, including custom objects, page layouts, validations, workflows, flows, process builders, and other third-party applications.
  • Lead Salesforce projects from inception to completion, taking full ownership of the project, coordinating with relevant teams to establish clear definitions and design requirements, followed by implementation, testing, and production release, while keeping all stakeholders informed.
  • Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; executing mass uploads and updates of data as necessary; eliminating unnecessary fields and data; ensuring screens, fields, and workflows have accurate names and reflect current processes.
  • Proactively identify and recommend necessary system changes.
  • Prepare data files and upload data into Salesforce using the data loader and other third-party tools.
  • Perform additional duties as assigned.
Qualifications:
  • Minimum of 4 years of experience as a Salesforce Administrator, project management, and business analysis.
  • Proficient in translating business requirements into technical/software specifications, process modeling, and data mapping.
  • Hands-on experience in writing Salesforce Validation, Workflow, and Flows.
  • Strong analytical and technical skills with a proven ability to solve complex problems.
  • Excellent time management and organizational skills, capable of managing multiple tasks simultaneously.
  • Detail-oriented self-starter with exceptional written and interpersonal communication skills.
  • Experience collaborating with international teams.
  • Outstanding written and verbal communication skills in English.
  • Comfortable in a fast-paced, rapidly changing environment.

Compensation:
Actual compensation will be determined based on factors such as the candidate's qualifications, skills, experience, and training.

About ZoomInfo Technologies LLC:
ZoomInfo Technologies LLC (NASDAQ: ZI) is the trusted go-to-market platform that empowers businesses to discover, acquire, and expand their customer base. We provide accurate, real-time data, insights, and technology to over 35,000 companies globally. Organizations utilize ZoomInfo to enhance efficiency, streamline technology stacks, and align their sales and marketing teams—all within a single platform.

ZoomInfo Technologies LLC is proud to be an Equal Opportunity Employer, committed to providing equal employment opportunities for all applicants and employees.

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