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Senior Patient Access Coordinator

2 months ago


Columbus, Ohio, United States St. Francis-Emory Healthcare Full time

About the Role

We are seeking a highly skilled and compassionate Patient Access Representative to join our team at St. Francis-Emory Healthcare. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive the highest level of care and service.

Responsibilities

  • Collect and enter accurate demographic, personal, and financial information for patients undergoing registration.
  • Verify and enter physician orders for prescribed tests, supplies, and procedures.
  • Communicate with patients to confirm appointments, discuss payment expectations, and address any questions or concerns.
  • Provide exceptional customer service and support to patients, families, and healthcare teams.
  • Assist with training and onboarding of new staff members.

Requirements

  • High school diploma or equivalent required.
  • Minimum 3-5 years of experience in customer service or a related field.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment with minimal supervision.

What We Offer

  • A competitive salary range of $14.93-$22.39 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development.

St. Francis-Emory Healthcare

We are a leading healthcare provider in the region, dedicated to delivering exceptional patient care and service. Our team is passionate about making a positive impact on the lives of our patients and their families.