Patient Access Coordinator

3 weeks ago


Columbus, Ohio, United States Williamson Health Full time

Job Summary

Williamson Health is seeking a highly skilled Patient Access Coordinator to join our team. As a Patient Access Coordinator, you will be responsible for verifying insurance benefits and performing pre-certification on Surgical Day Care Patients, Observation Patients, Inpatients, and Outpatient procedures to achieve maximum reimbursement in a timely manner.

Key Responsibilities

  • Verify insurance benefits and perform pre-certification on Surgical Day Care Patients, Observation Patients, Inpatients, and Outpatient procedures
  • Work closely with other departments and referring physician offices and be professional in all communications
  • Interpret physician orders and understand radiology protocols
  • Use Meditech, Fax, Copier, time and attendance system, patient access software, cash management/posting, AllScripts, FormsFast, Education system, Label and armband printers, hand-held communication equipment, and email
  • Communicate and document significant patient information to hospital departments and physician offices by Outlook, BAR module, and scheduling module in a professional manner

Requirements

  • High School diploma or equivalent
  • At least three years clerical experience in a professional customer service-oriented office environment
  • At least one year Insurance verification/pre-certification experience required

Working Environment

Office in all areas pertinent to position

Prolonged sitting, consistent keyboard and terminal usage

Standing, walking, bending

Able to communicate in English verbally and legibly

Efficient verbal and written communication

Ability to work well under pressure, to function dependently

Consistently is up to date with payer requirements and is knowledgeable of billing requirements/regulations

Consistently and accurately completes insurance verification sheets after verifying insurance benefits/precertification requirements by using Passport, insurance websites, insurance cards, and contacting insurance company by phone for all direct admits, ER admits, and scheduled procedures

Scans completed document to patient's account

Completely reviews insurance information entered by scheduler or registrar and updates information accurately to insure timely reimbursement

Consistently uses good customer service skills when contacting patients, or physician offices when benefits have terminated or insurance information is incomplete or not available upon registration

Consistently reviews faxcert or AllScripts to obtain physician orders, clinical information, insurance information, and contacts physician office when discrepancies or additional information is needed

Consistently reviews printer for add-on and divides work between co-workers to insure timely verification and authorization throughout the day

Consistently obtains and verifies prior authorizations and compares to the physician orders to insure accuracy

Obtains updated orders as needed

Relays clinical information to insurance companies accurately

Consistently follows-up on after hour and weekend patients/procedures for authorization/retro authorization in a timely manner

Consistently communicates and assists (throughout the workday) other insurance verifiers with daily and future work

Participates in departmental meetings/huddles/etc. and recommends improvement opportunities

Performs other duties as assigned by Patient Registration director or manager and independently seeks out job duties during down time

Consistently notifies the Medicaid counselor and financial counselor of self-pay patients or when patients insurance has terminated to make financial arrangements

Understands and willingly adjusts working hours and job duties to accommodate patients and the department

Recognizes the need for change in daily routine; willingly alters lunch/break schedule to accommodate patients waiting to register

Communicates with all stakeholders when issues delay treatment due to pre-certification or verification requirements

Consistently communicates and documents significant patient information to hospital departments and physician offices by Outlook, BAR module, and scheduling module in a professional manner

Acknowledges e-mails in a timely manner

Reports concerns requiring attention to supervisor or director

Is a problems' solver that brings possible solutions with the concerns or problems



  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Patient Access Representative RoleAt Nationwide Children's Hospital, we are seeking a skilled Patient Access Representative to join our team. As a key member of our Radiology Administration department, you will be responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when...

  • Patient Access Lead

    4 weeks ago


    Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Job SummaryThe Patient Access Lead is responsible for ensuring the efficient flow of patients through the registration and billing process. This role coordinates with staff to assign workload, ensuring timely and accurate completion of tasks.Key Responsibilities:Monitor and manage the workload of Patient Access RepresentativesProvide support and supervision...


  • Columbus, Ohio, United States St. Francis-Emory Healthcare Full time

    DescriptionAt St. Francis-Emory Healthcare, we strive to provide exceptional patient care by hiring dedicated and compassionate professionals. Our positive and hopeful leadership team is committed to creating a safe and supportive work environment, where employees can grow and develop. If you possess the skills and compassion to deliver person-centered care...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Patient Access Representative LeadThe Patient Access Representative Lead plays a crucial role in ensuring the smooth flow of patient access operations. This position is responsible for coordinating the needs of the department with the staff, assigning workload, and ensuring timely and accurate completion of tasks.Key Responsibilities:Monitor and manage the...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Patient Access Representative Job SummaryPatient Access Representatives play a vital role in ensuring seamless patient experiences at Nationwide Children's Hospital. As a key member of our team, you will be responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Job SummaryNationwide Children's Hospital is seeking a highly skilled and compassionate Ambulatory Patient Access Representative to join our team. As a key member of our Patient Access department, you will be responsible for providing exceptional customer service to patients and families, ensuring seamless registration and scheduling processes, and...


  • Columbus, Ohio, United States Access Healthcare Full time

    Job Title: Nuclear Medicine TechnologistJob Description:Access Healthcare is seeking a skilled Nuclear Medicine Technologist to join our team. As a Nuclear Medicine Technologist, you will be responsible for performing various tasks related to nuclear medicine, including imaging and diagnostic procedures. If you have a passion for healthcare and are looking...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Ambulatory Patient Access Representative to join our team at Nationwide Children's Hospital. As a key member of our Patient Access department, you will be responsible for providing exceptional customer service to patients and families, registering patients, and scheduling appointments.Key ResponsibilitiesInterview...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Job SummaryThe Ambulatory Patient Access Representative is responsible for providing exceptional customer service to patients and families by registering patients, answering telephone calls, and scheduling appointments. This role requires strong administrative skills and the ability to navigate current technology systems.Key ResponsibilitiesRegisters...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Job SummaryThe Ambulatory Patient Access Representative Lead is responsible for providing exceptional customer service to patients and families by applying best practices and standard operating procedures. This role involves interviewing and registering patients in registration areas that report up through Patient Access, obtaining accurate demographic,...


  • Columbus, Ohio, United States AndHealth Full time

    Job OverviewWe are seeking a highly skilled and compassionate Patient Navigator to join our team at AndHealth. As a key member of our Care team, you will play a vital role in guiding patients through their journey with our organization, ensuring they receive the care and support they need to achieve incredible health outcomes.Key Responsibilities:Develop a...


  • Columbus, Ohio, United States AndHealth Full time

    Patient Care CoordinatorWe are seeking a highly skilled Patient Care Coordinator to join our team at AndHealth. As a Patient Care Coordinator, you will play a critical role in ensuring that our patients receive the highest level of care and support. Your primary responsibility will be to coordinate patient care activities, including scheduling appointments,...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Patient Experience Coordinator - Global Patient ServicesThe Patient Experience Coordinator plays a vital role in ensuring that non-local patients and families have a seamless experience at Nationwide Children's Hospital. This includes identifying and organizing logistical details, creating and maintaining relationships with internal and external...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Patient Access Representative Job SummaryThe Patient Access Representative is a vital member of our team at Nationwide Children's Hospital, responsible for providing exceptional customer service to patients and families. This role involves greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Job SummaryThe Ambulatory Patient Access Representative is responsible for providing exceptional customer service to patients and families by registering patients, answering telephone calls, and scheduling appointments. This role requires strong administrative skills and the ability to navigate current technology systems.Key ResponsibilitiesRegisters...


  • Columbus, Ohio, United States Hanger Full time

    Empowering Human PotentialHanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs, and unsurpassed customer service.Job SummaryWe are seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a key member of...


  • Columbus, Ohio, United States Protouch Staffing Full time

    Patient Care Coordinator RoleAt Protouch Staffing, we are seeking a skilled Patient Care Coordinator to join our team. In this role, you will be responsible for coordinating patient care teams, providing and documenting patient care, and managing health care and education for patients and their families during hospitalization. You will also assess,...


  • Columbus, Ohio, United States Nationwide Children's Hospital Full time

    Pediatric Vascular Access Nurse Clinician**Job Summary**We are seeking a skilled Pediatric Vascular Access Nurse Clinician to join our team at Nationwide Children's Hospital. As a key member of our Vascular Access Team, you will play a vital role in providing high-quality care to pediatric patients and their families.**Responsibilities*** Implement and...


  • Columbus, Ohio, United States Aspen Dental Full time

    At Aspen Dental, we prioritize patient satisfaction and offer a stable work environment as a world-class dental service organization (DSO).Our comprehensive training program, competitive compensation, and flexible scheduling will help you thrive in your career.As a Patient Coordinator, you will have the opportunity to positively impact patients' lives and...

  • Nurse Practitioner

    4 weeks ago


    Columbus, Ohio, United States Protouch Staffing Full time

    Job Summary:The RN-PCC plays a vital role in coordinating patient care teams to provide and document patient care in accordance with applicable standards of practice. This position requires the application of the nursing process to all areas of practice, as well as the management and provision of healthcare and education to patients and their families during...